Matrix ETERNITY NE - Station Message Detail Recording-Online

Matrix ETERNITY NE System Manual 747
Station Message Detail Recording–Online
What's this?
The ETERNITY NE can generate report for the calls as and when the call is made, and send the report to the
printer or a computer.
Matrix ETERNITY NE supports Syslog Client for SMDR. The Syslog Client enables the system to send call records
in syslog format to the remote ‘Syslog Server’. You can view the call records on the remote server. ETERNITY NE
supports SMDR only on TCP.
SMDR generated as and when calls are made or received is called SMDR Online report. In the SMDR Online
report
•Each Internal call is stored with the following fields:
• Extension that made the call.
• Extension to which the call was made.
• Date and time when the call was made.
• Duration of the call in seconds.
• Each Incoming call is stored with the following fields:
• The Trunk on which the call is received.
• Extension number which answered the call.
• Date and time when the call was received.
• Hold, speech, ring duration of the call in seconds.
• Each Outgoing call is stored with the following fields:
• Extension who made the call.
• Trunk line port used for the call.
• Number dialed.
• Date and time when the call matured.
• Duration of the call in seconds.
• Call Units.
• Call Maturity Type.
• Call Type (Normal, DISA, ECF etc.).
How to configure
To get the Online report you must do the following:
• Enable SMDR Storage in the SMDR buffer. See “Station Message Detail Recording–Storage”.
• Assign the Syslog Server IP address as Destination address for Incoming, Outgoing and Internal calls. The
Online report is sent to this address as soon as the incoming call is completed.