804 Matrix ETERNITY NE System Manual
System Fault Log
What’s this?
The ETERNITY maintains a log of all system faults. The system Fault Log has a buffer capacity of 100 records. The
Fault Log stores records using the FIFO method.
The System Fault log can be printed on a printer or downloaded on a computer in form of a report. The report can
be printed or downloaded by the System Administrator in two modes:
• Online: The fault report is printed/downloaded as and when a fault occurs.
• Report (Offline): The faulty report is printed/downloaded whenever desired. In the Report (Offline) mode,
the last 100 faults recorded by the system are printed/downloaded.
Matrix ETERNITY NE supports Syslog Client for System Fault Logs. The Syslog Client enables the system to send
fault logs in syslog format to the remote ‘Syslog Server’. You can view the logs on the remote server.
How it works
• A destination port for sending the report must be selected to which the system can send the log.
• If the System Administrator extension is a DKP or Extended IP Phone, a DSS Key can be assigned for
System Fault Log.
• Whenever a fault is detected, the LED of the Fault Log DSS key, if assigned, is turned ON.
• If more than one DKP/Extended IP extension is assigned Fault Log DSS Key, the LED of all keys will be
turned ON.
• The System Administrator must acknowledge the Fault indication by pressing the Fault Log key or by
dialing the Fault Log access code. The LED of the Fault Log key is turned OFF.
The following table summarizes the different activities that are logged into system fault log.
Event Index Event Description
1 Card Absent, Slot No.
2 DKP Absent, Flexible No. of the port, Slot No. <>, Port No<>
3 SLT Short, Flexible No. of the port, Slot No. <>, Port No <>
4 SLT Open, Flexible No. of the port, Slot No. <>, Port No. <>
8 Internal Communication failure
9RTC Failure
10 VoIP LAN Lost, Slot No. <>, Port No. <> on DD-MM-YYYY at HH:MM:SS
11 VoPP Fail, Slot No. <XX>
12 Registration Timer Fail, SIP Trunk <XX>
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