Matrix ETERNITY NE System Manual 847
User Password
What’s this?
The User Password is a 4-digit code for extension users to protect their extension phones from unauthorized use.
The default User Password is 1111. It can be changed by the extension users from their phones to any desired
value, not exceeding 4 digits.
In case the extension user forgets the password, it can be cleared and restored to the default value 1111 by the
System Engineer (SE) or the System Administrator (SA). Refer the topic “System Security” for instructions.
The User Password is also required to access and use certain features of ETERNITY NE, which are listed below.
• Call Follow Me
• Dynamic Lock
• Direct Inward System Access (DISA)
• Walk-In Class of Service
• User Absent/Present
•Hot Desk
• Phone Settings of the DKP
• Personal Mailbox
The extension user must change the default password for all the above listed features except: Phone Settings,
Mailbox of Voicemail. Both these features allow the extension user to use the default User Password, whereas in
the case of others, the system will not allow feature access without changing the User Password.
In the case of Hot Desking, the default password will work only for one extension involved.
The User Password for an extension can be changed only from that extension phone only.
Since the Mailbox can be accessed using the default User Password, extension users who are assigned a
mailbox are recommended to change their User Password to prevent unauthorized access to their mailbox.
How to use
For EON & Extended IP Phone Users
• Press ‘Enter’ key to enter DKP menu.
• Scroll to Change User Password.
• Press ‘Enter’ key.
• You get the prompt: Enter Old User Password.
• Dial you current user password.
If the default password 1111 has not be changed, enter default password.
• You get the prompt: Enter New User Password.
• Dial your new user password, not exceeding 4-digits.
You get confirmation tone and the confirmatory message ‘User Password Changed’ on your phone
display.
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