Matrix ETERNITY NE - Voice Help

Matrix ETERNITY NE System Manual 853
Voice Help
What’s this?
Voice Help is a recorded voice message that can be used for providing quick help or guidance to extension users.
You can use Voice Help to announce important phone numbers or access codes of frequently used features, and
similar functions. Extension users can access Voice Help by dialing its feature access code and listen to the
recorded help message.
How to configure
To configure Voice Help, first, you need to record a Voice Module with the desired help message, and then assign
the recorded Voice Module to the Voice Help application. For instructions, read the topic “Voice Message
Applications”.
The Voice Module on which you will record the message has a duration of 16 seconds (maximum). The length of
your help message must be within this limit, or the message will be truncated when you record.
How to use
For EON & Extended IP Phone Users
To use Voice Help from an extension,
• Press the DSS key assigned to Voice Help
OR
• Dial 1090
• Listen to the help message.
• Press any key to stop
For SLT Users
To use Voice Help from an extension,
• Dial 1090
• Listen to message
• Press any key to stop.