892 Matrix ETERNITY NE System Manual
Leaving a Message
What’s this?
The VMS allows,
• External callers to leave messages in the extension user’s mailbox.
• Extension users to leave message in the mailbox of other extensions.
To leave a message, the called extension must have a mailbox. The length of message recorded by the callers/
extension users must not exceed the message length set for the called extension’s mailbox. If the message
recorded by the callers/extension users exceeds the message length set for the called extension’s mailbox, the
VMS will stop recording the message after the time set and save the partially recorded message.
How to use
External Callers
• The VMS Auto Attendant answers the call. The VMS greets the caller with the Greeting message followed
by the Welcome Message: "Welcome! Please dial the extension number Or to dial by name press 7. To
leave message, press 6. To go to operator, press 9. For more options, press 0. To disconnect, press #."
• The caller dials 6 to leave message VMS prompts: "Enter the Extension number for which you wish to
leave message." (LeavemsgE.wav)
• The caller dials the desired extension number VMS prompts: "Record your message after the beep and
press # (hash/pound) to end. (Recmsg.wav)
• If no mailbox is assigned to the dialed extension number, the VMS prompts: "Mailbox not assigned. To
disconnect, press 1. To go to Home Position, Press 0." (NoMailbox.wav)
• The caller speaks to record the message and presses # to end recording. The VMS plays back the recorded
message and prompts: To re-record the message press 1, to confirm press 2." (RecAgain.wav)
• If Message Verification flag is disabled, the VMS does not playback the recorded message and prompts:
"Your message has been recorded" after caller press # to end message recording.
Extension Users
• When you call the VMS by dialing 3931,
• The VMS takes you to your mailbox.
• Dial ‘0’ to reach the home node.
• The VMS plays the Welcome Message: "Welcome! Please dial the extension number Or to dial by name
press 7. To leave message, press 6. To go to operator, press 9. For more options, press 0. To disconnect,
press #."
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