Rev 1.0For more information about Matrix Fitness: matrixfitness.com | Toll-Free 866.693.4863
5. How do I connect the 7xi to the Internet?
The 7xi equipment connects to the Internet via the media gateway. The gateway will be housed in a network room with
a connection to the Internet, and the console will connect to the gateway either via Ethernet cabling or WiFi connection.
6. If I’m using Ethernet Cabling, what type of cable can I use?
We recommend using Cat6 cabling as it will better accommodate any new technology released, however either Cat5e or Cat6
cable will work. In either situation it is necessary to use shielded cabling to ensure the highest performance.
7. If I have WiFi already, can I use that existing WiFi to connect to the media gateway?
No. The 7xi will need to be connected through the commercial grade WiFi access points that will be supplied by Matrix Fitness.
8. How do the media gateway and access points get installed into the facility?
In North America and UK, the gateway and access points will be installed by Accucode, a partner of Matrix Fitness. In all other
areas, Matrix Fitness will install and set up the gateway and access point.
9. In addition to all of the On Demand Content, can I still watch live TV?
Absolutely. Matrix 7xi equipment is capable of viewing live TV in addition to On Demand content. All you need is a coax cable
running to the equipment from your local TV source.
10. Can I update the software on the 7xi via the Internet?
Yes. You can adjust the setting in the console to automatically check for available updates on a set schedule. Otherwise you
can manually check for updates at any time.
11. How does the Asset Management system work with the 7xi?
Asset Management serves as a helpful tool for tracking maintenance, errors, and service issues. Additionally, you can
customize the logo and front page on your 7xi units to help promote your facility. Additionally you can use Asset Management
to add events to the calendar app on the 7xi console to keep your members informed of upcoming events.
Technical Requirement FAQ – 7xi
1. Power requirements for 7xi equipment:
All 7xi units must be plugged in. The power requirements on all 7xi units are the same as other Matrix models regarding
dedicated circuits for treadmills and how many units you can connect on a single circuit for other models.
2. Ethernet Cabling:
In all situations where Ethernet Cable is needed, either Cat5e or Cat6 cable can be used. We recommend using Cat6 cable,
as the flexibility for new technology. We recommend using shielded cabling, as it will prevent any interference that may occur
on the lines.
FAQ’s
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