Matrix TOUCH - Page 126

CHANGE LOG
Table of Contents
Touch / TouchXL Console
126
Troubleshooting Guide
CHANGE LOG
Version
Date
Details
By
1
11/12/2020
Original Version
Kevin Oeltjenbruns
2
4/14/2021
Added TV channel troubleshooting,
Bluetooth Compatibility, and topic to
Update Center.
Kevin Oeltjenbruns
3
6/2/2021
Added Treadsense Issue to Setup Issues
and flowcharts. Added note about
disabling Asset Management. Added
notes regarding downgrading software,
team viewer, and OS Restore button.
Added note about console production
switched to JHT.
Kevin Oeltjenbruns
3.1
8/17/2021
Added a possible fix to Update Center
causing display issues.
Kevin Oeltjenbruns
4
9/21/2021
Added Service Mode Tables
Kevin Oeltjenbruns
5
2/28/2022
Added reference to troubleshooting and
software update bulletins, Added
directions for re-setting Out of Order
message, fixed some typos.
Kevin Oeltjenbruns
5.2
3/3/2022
Added note about loose console screws.
Kevin Oeltjenbruns
5.3
5/16/2022
Added info about 04B0 error, Community 360
and new bulletin.
Kevin Oeltjenbruns
6.0
2/23/2023
Added info about Error 1 and UCB changes
Kevin Oeltjenbruns
6.1
3/2/2023
Added info about Tablet is Starting Error
Kevin Oeltjenbruns
6.2
7/10/2023
Corrected Out of Order reset instructions,
added info about 3 bulletins
Kevin Oeltjenbruns
7
9/26/2023
Added info about Touch Base consoles
Kevin Oeltjenbruns
7.1
10/9/2023
Updated instructions for adding a custom
theme or logo. Updated control board module
picture.
Kevin Oeltjenbruns