Maxell MPC-R1700 - Troubleshooting and Specifications; Troubleshooting Common Issues

When the device is at zero battery level or depending on the device in use,
boosting time might be longer or the device might not be able to be charged.
Please check before charging. Maxell warranty does not cover any accidental
loss of your data.
Maintenance:
Use cloth with neutral cleansing agent or water to remove the dirt from the
product body and use a soft dry cloth to clean it. Do not use near gasoline,
thinner or alcohol etc.
Trouble Shooting:
Please contact the Customer Service department if below troubles cannot be
solved.
Trouble Shooting
Reasons
Countermeasures
Charging LED light
does not come on
when this product is
charging. Or, it takes
longer than the
specified charging
time
PC is in standby mode.
Change PC from stand by
mode.
USB port does not have
sufficient power
Disconnect other device
from the output port.
This product is charging
when connected to the
device
Disconnect the device.
Charge the device
separately.
Circumstance
temperature is over the
operation temperature
range.
Product is kept in no
use for long period and
battery is fully
discharged.
The product is unable to be
used.
Please charge the product
every 3 months.
Battery is hot
Product will be warm in
use, in charging and
just after charging.
Please use it after a while.
Remaining battery
level LED does not
light up.
There is no remaining
battery.
Please charge the product.