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Maytag Goodman GM9C96 User Manual

Maytag Goodman GM9C96
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Service and Troubleshooting
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®
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
Copyright © 2021 Goodman Manufacturing Company, L.P.
RS6612020
June 2021
®
is a registered trademark of Maytag Corporation or its related companies and is used under license.
All rights reserved.
TABLE OF CONTENTS
IMPORTANT INFORMATION ............................................ 2
PRODUCT IDENTIFICATION ........................................... 4
SYSTEM OPERATION ...................................................... 5
SCHEDULED MAINTENANCE ....................................... 18
SERVICING ..................................................................... 22
CHECKING VOLTAGE .............................................. 23
CHECKING WIRING .................................................. 23
CHECKNG THERMOSTAT, WIRING ........................ 23
CHECKING TRANSFORMER AND CONTROL
CIRCUIT ...................................................................... 23
CHECKING AIR CIRCULATOR BLOWER MOTOR 24
CHECKING DUCT STATIC ........................................ 24
CHECKING TEMPERATURE RISE .......................... 25
CHECKING PRIMARY LIMIT CONTROL ................. 25
CHECKING AUXILIARY LIMIT CONTROL ............... 26
CHECKING FLAME ROLLOUT CONTROL ............. 27
INDUCED DRAFT BLOWER MOTOR ...................... 27
CECKING GAS VALVE (REDUNDANT) ................... 27
CHECKING MAIN BURNERS ................................... 28
CHECKING ORIFICES .............................................. 28
CHECKING GAS PRESSURE .................................. 28
CHECKING HOT SURFACE IGNITOR ..................... 30
CHECKING FOR FLASHBACK ................................. 30
CHECKING PRESSURE SWITCH............................ 30
HIGH ALTITUDE APPLICATION ............................... 31
CHECKING FOR DELAYED IGNITION .................... 31
CHECKING INTERGRATED IGNITION CONTROL
BOARDS ..................................................................... 31
CHECKING FLAME SENSOR ................................... 32
TROUBLESHOOTING CHART ....................................... 33
WIRING DIAGRAMS ....................................................... 37
Pride and workmanship go into every product to provide
our customers with quality products. It is possible, however,
that during its lifetime a product may require service.
Products should be serviced only by a qualied service
technician who is familiar with the safety procedures
required in the repair and who is equipped with the proper
tools, parts, testing instruments and the appropriate service
manual. 
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Questions and Answers:

Maytag Goodman GM9C96 Specifications

General IconGeneral
TypeGas Furnace
BrandGoodman
ModelGM9C96
Efficiency RatingHigh Efficiency
AFUEUp to 96%
StagesTwo-Stage
Blower MotorVariable-Speed
Input BTU60, 000 - 120, 000 BTU/h
WarrantyLifetime Heat Exchanger Limited Warranty

Summary

Important Information

Important Notices for Consumers and Servicers

Provides crucial safety warnings and procedural requirements for service personnel.

Carbon Monoxide Poisoning Hazard

Details the dangers of carbon monoxide poisoning and necessary precautions.

Product Identification

Nomenclature

Explains the meaning of each character in the model and manufacturing numbers.

System Operation

Charge (ESD) Precautions

Outlines procedures to prevent damage from electrostatic discharge during handling.

Product Application

Describes the intended use and applications for the furnace unit.

Thermostat Location

Guides on selecting an optimal location for thermostat installation for accurate readings.

Combustion and Ventilation Air Requirements

Details the necessary airflow for safe and efficient combustion and ventilation.

Drain Trap and Lines

Instructions for installing and maintaining condensate drain traps and lines.

Leveling

Explains the importance of proper furnace leveling for condensate drainage.

Freeze Protection

Recommendations for preventing condensate lines from freezing.

Propane Gas and/or High Altitude Installations

Covers modifications required for propane gas and high-altitude installations.

Gas Supply and Piping

Outlines requirements and procedures for gas supply and piping connections.

Gas Valve

Information on the furnace's gas valve, its operation, and conversion.

Gas Piping Connections

Specific instructions and diagrams for making gas piping connections.

Gas Piping Checks

Procedures for leak testing and verifying gas connections before operation.

Propane Gas Tanks and Piping

Safety guidelines and considerations for propane gas tanks and piping.

24 Volt Thermostat Wiring

Instructions for connecting the low voltage thermostat wiring.

Thermostat Wiring Diagrams

Visual guides for wiring thermostats to the furnace control module.

Using a Two Stage Heating Thermostat

How to configure the furnace for use with a two-stage heating thermostat.

115 Volt Line Connection of Accessories (Humidifier and Electronic Air Cleaner)

Connecting line voltage accessories like humidifiers and air cleaners.

Low Voltage Humidifier

Connecting a 24-volt humidifier to the furnace control module.

Gas Heat Sequence of Operation

Details the step-by-step process of the gas heating operation cycle.

Heating Mode Speed Selection

Steps to adjust the blower speed for heating modes.

Cooling Mode Sequence of Operation

Describes the operational sequences for cooling modes.

Cooling Mode Speed Selection

Steps to adjust the blower speed for cooling modes.

Circulating Air and Filters

Information on air circulation, ductwork, and filter requirements.

Venting

Planning and installation considerations for the furnace venting system.

Condensate Drainage

Checks for proper condensate drainage to prevent furnace issues.

Electrical Connections

115 Volt Line Connections

Information on connecting the furnace to the 115-volt power supply.

Scheduled Maintenance

Filter Removal

Procedures for removing and replacing air filters.

Induced Draft and Circulation Blowers

Maintenance checks for blower motors, including lubrication and cleaning.

Condensate Drainage System (Qualified Servicer Only)

Annual checks and cleaning of the condensate drainage system by a qualified technician.

Burners

Maintenance checks for the furnace burners.

Heating Performance Test

Procedures to test heating performance and verify BTU input.

Clocking a Gas Meter

Steps for measuring gas consumption using a gas meter.

BTU/HR Calculation Example

An example illustrating how to calculate the BTU/HR input of the furnace.

Servicing

Checking for Phasing - Primary to Secondary of Unmarked Transformers*

Procedures to check transformer phasing for proper electrical operation.

Checking Voltage

How to test voltage levels at various points in the furnace.

Checking Thermostat, Wiring

Steps to diagnose thermostat and wiring issues.

Checking Transformer and Control Circuit

Testing the step-down transformer and control circuit for proper function.

Checking Air Circulator Blower Motor (Nine-Speed ECM Motor)

Procedures for checking the nine-speed ECM blower motor.

Checking Duct Static

How to measure external static pressure in the ductwork.

Checking Temperature Rise

How to measure and adjust temperature rise for optimal furnace performance.

Checking Primary Limit Control

Testing the primary limit control for proper operation.

Checking Auxiliary Limit Control

How to test the auxiliary limit control for furnace safety.

Checking Flame Rollout Control

Testing the manual reset flame rollout control.

Induced Draft Blower Motor

Procedures for checking the induced draft blower motor.

Checking Gas Valve (Redundant)

Testing the redundant gas valve for proper operation.

Checking Main Burners

Inspecting main burners for proper alignment, cleanliness, and operation.

Checking Gas Pressure

Measuring and testing gas supply and manifold pressures.

Gas Manifold Pressure Measurement and Adjustment

Procedures for measuring and adjusting gas manifold pressure.

Checking Hot Surface Ignitor

Testing the hot surface ignitor for proper operation and resistance.

Checking Pressure Switch

Testing the pressure switches for correct activation and continuity.

High Altitude Application (USA)

Information on furnace adjustments required for high altitude installations.

Checking Integrated Ignition Control Boards

Procedures for checking the integrated ignition control board.

Checking Flame Sensor

How to check and clean the flame sensor for accurate flame detection.

Important Information (2 Stage Status Codes)

2 Stage Status Codes

Explains the meaning of various status codes displayed by the furnace.

2 Stage Status Codes

Lists different operational modes and their corresponding main menu displays.

Important Information (Troubleshooting)

Troubleshooting Chart

A guide to diagnosing and correcting furnace operational issues based on symptoms.

To View & Clear Fault Codes

Instructions on how to access and clear stored fault codes from the control module.

2 Stage Troubleshooting Codes

Further troubleshooting codes related to furnace operation and control module errors.

Wiring Diagrams

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