Customer Delivery Checklist
DEALERSHIP DATE
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
Smart Start Guide
•Removethischecklistfrom
SmartStartGuide
•PersonalizationFeatures
(refertoyourOwner’sManual)
Warranty Information
Warranty Start Date:
Customer Initial:
•BasicVehicle–
36months/36,000miles
•Roadsideassistanceprogram
MyMazda.com
•Offertoregistercustomeron
MyMazda.com
Owner’s Manual
Maintenance Passport
Floor Mats
•Ensureoormatsareproperly
hookedaftercleaning
•Donotinstalltwooormats,
oneontopoftheother,onthe
driverside
•Accessoryrubberoormatsshould
becleanedwithmildsoapand
wateronly
SERVICE DEPARTMENT
IntroduceServiceManager;
providebusinesscards
ReviewServiceandParts
Departmenthoursofoperation
ExplainfreeFullCircleServiceInspection
Schedulerstmaintenanceservice
1526336_13a_Mazda_MX5_SSG_060713b.indd 28 6/7/13 3:40 PM