Troubleshooting Guide
Item Page
mcarewatch.com.au
Watch screen has frozen 2
Battery is draining quickly 3
I’m unable to call the watch 4
Watch is unable to make an SOS call 5
I’m unable to call my Speed Dial contacts 6
Watch is making SOS calls without pressing buttons 7
Watch is not connected on app and portal 8
Watch screen is locked 9
Location of the watch is inaccurate 10
Changes are not being updated on the watch 11
Mobile app displays ‘Loading’ message 12
On Demand location is not updating location 13
Reminder alerts are not appearing on watch 14
I’m not receiving geo-fence alerts 15
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HW2
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