After-Sale Service
Thank you for using the Infusion Pump of MEDCAPTAIN MEDICAL TECHNOLOGY CO., LTD.
During the warranty period, we provide free after-sale services except the following causes:
Artificially damaged.
Inappropriate use.
The voltage of supply network exceeds the range.
Natural disasters.
Replacement or usage of (non-original) parts, accessories and/or consumables without prior
approval of MEDCAPTAIN.
Other troubles not caused by product itself.
After the warranty period, we continue to provide charged maintaining service. If you have any
question when using the infusion pump, please contact your local distributor or directly to
MEDCAPTAIN.
Contact our after-sales service department:
After-sales service provider: MEDCAPTAIN MEDICAL TECHNOLOGY CO., LTD.
After-sales address: 12th Floor, Baiwang Research Building, No.5158 Shahe West Road, Xili,
Nanshan, 518055 Shenzhen, Guangdong, PEOPLE'S REPUBLIC OF CHINA
Telephone: +86-755-26953369
Fax: +86-755-26001651
Postal code: 518055
Website: http: //www.medcaptain.com
E-mail: MC.service@medcaptain.com
MEDCAPTAIN MEDICAL TECHNOLOGY CO., LTD. and all local distributors with established
after-sales service agencies can effectively resolve your problems in time.
WARNING:
The device should be operated by clinic medical staffs or under the instruction of special clinic
medical staffs. The operator should have been trained on how to use this product.
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