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Medical Guardian Home Guardian User Manual

Medical Guardian Home Guardian
16 pages
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STEP 3:
Call us to
activate:
1-800-553-2212
STEP 2:
Set up and install
your device.
STEP 1:
Complete and
mail back the
enclosed Service
Agreement.
Home Guardian
User Manual & Quick Activation Guide
TEST
EMERGENCY
RESET
2:14 PM
OCT 10 TUES

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Medical Guardian Home Guardian Specifications

General IconGeneral
BrandMedical Guardian
ModelHome Guardian
CategorySecurity System
LanguageEnglish

Summary

What's in the Box

STEP 1: Complete and Mail Service Agreement

STEP 2: Set Up and Install Device

Choose Location for Base Station

Recommendation to place the base station near a window for optimal cellular signal strength.

Plug In and Turn On Base Station

Instructions for powering the base station, including a note about light switches.

STEP 3: Call to Activate

About Our MyGuardian Portal

Set Up Your MyGuardian Account

Step-by-step guide to creating a MyGuardian account for managing your device.

Tips and Best Practices

Tip for Monthly Testing

Guidance on performing monthly system tests by pressing buttons and notifying operators.

Tip for Wearing Your Neck Pendant

Advice on adjusting the pendant lanyard for optimal protection and fewer false alarms.

Home Guardian Features

Base Station Features Overview

Details on the Emergency button, LED screen, Test button, Reset button, and 2-Way Speaker.

Wearable Button Features Overview

Description of the water-resistant Neck Pendant or Wristband functionality.

Base Station Announcements

Frequently-Asked Questions

How to Call for Help

Explains calling for help via base station or wearable button and operator interaction.

Speaking to Operator via Wearable Button

Clarifies that speaking is only through the base station; local personnel sent if unable.

Wearable Button Range

States the wearable button works within 600 feet of the base station.

Cancelling an Emergency Call

Instructs to inform the operator of a false alarm once connected.

Battery and Volume FAQs

Base Station Backup Battery Life

The Home Guardian has a 30-hour backup battery for continuous operation during power outages.

Changing Base Station Volume

Instructions to adjust volume using the plus (+) and minus (-) signs on the base station screen.

Wearable Button Usage and Maintenance

Wearing Button While Sleeping

Confirms buttons can be worn during sleep for continuous help access.

Wearing Button in Shower

States buttons are water-resistant but not submersible beyond 3 feet for 30 minutes.

Replacing Neck Pendant Cord

Confirms compatibility with most standard chains or cords.

Replacing Wrist Button Band

Allows replacement with standard watch bands.

Technical Information

Radio Frequency (RF) Information

Details transmission frequency and FDA registration for the medical device manufacturer.

FDA Compliance Details

States MobileHelp's compliance with FDA regulations for medical device manufacturing.

FCC Statement

RF Exposure Information

Confirms the device meets government requirements for radio wave exposure limits.