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Mercury 1997 Cougar - Page 269

Mercury 1997 Cougar
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271
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[HS08700( ALL)05/95] Ford of Canada Customer
Assistance
*
[HS08800( ALL)08/95]
Ford Motor Company of Canada, Limited
*
[HS08900( ALL)03/95]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
*
[HS09000( ALL)03/95]
one inch art:0060101-C
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[HS09100( ALL)09/95]
Mediation/Arbitration Program
(Canada Only)
*
[HS09200( ALL)10/95]
In those cases where you continue to feel that
the efforts by Ford and the dealer to resolve a
factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration
program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
*
[HS09300( ALL)10/95]
The CAMVAP program is a straight-forward and
relatively speedy alternative to resolve a
disagreement when all other efforts to produce a
settlement have failed. This procedure is without
cost to you and is designed to eliminate the
need for lengthy and expensive legal
proceedings.
File:14rchsc.ex
Update:Thu May 30 10:32:19 1996

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