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System Alerts
Take immediate action if prompted by the following system alerts:
Overheating Alert. Audible and visual alerts may indicate the headset is overheating.
Immediately remove your headset and let it cool down before continuing use.
Sound Volume Alert. A visual alert may appear if the volume level is too high. Lower the
sound volume to reduce the risk of hearing loss.
Tracking Error Alert. A visual alert may indicate that your headset's tracking system or virtual
boundaries are not operating properly or may be disabled. Remove the headset and move to a
safe space. Then follow the instructions provided in your headset to address this issue.
Batteries, Charging and Temperature
Batteries and Charging
Your headset contains a rechargeable Lithium-Ion battery. Charge
only in accordance with these warnings and other instructions. Your
controllers may come with user-replaceable AA batteries. Use of a damaged Meta Quest or
improper use of the batteries or power adapter may cause a fire, explosion, battery leakage,
overheating or other hazard and result in serious injury or property damage. Do not charge
or use your headset or controllers if you know or suspect that any of them are damaged.
If battery fluid is leaking, do not allow the liquid to contact your skin or eyes. If contact
occurs, wash the affected area with large amounts of water and seek medical assistance.
• Do not attempt to charge or use the headset or controllers if they are damaged, do not turn on
after attempted charging, if they get abnormally warm when used or charged, or if the battery
compartments are swollen, leaking liquid or smoking.
• Replacement
◦ Headset. The rechargeable Lithium-Ion battery in your headset is not user replaceable or
serviceable. Do not attempt to access the battery, or to open, repair or replace the battery.
◦ Controllers. The AA controller batteries are user-replaceable. Do not attempt to open or
modify batteries. Do not mix old and new AA batteries; replace them all at the same time.
Exhausted batteries may leak and damage your controllers. Remove exhausted batteries
promptly. Remove batteries before storage or extended non-use. Promptly recycle or
dispose of used batteries.
• Contact Meta Quest Support if you need battery or power management support for your
Meta Quest. Meta Quest Care and Handling
• Do not use external battery packs or power sources other than those authorized by
Meta Quest. Unauthorized Hardware and Software or Accessories
• Do not dispose of your Meta Quest in a fire or incinerator, as the batteries may explode when
overheated. Do not store with or dispose in general waste.
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