MG COMET EV 2023 - General Exclusions

9090
warnings are illuminated
• Vehicle runs out of windscreen wiper fluid
• Front or rear windscreen wipers faulty but
weather conditions are fair
General Exclusions
The following scenarios are general exclusions
under the MG Roadside Assistance and
therefore MG Roadside Assistance will not be
responsible for any assistance costs as a result of
any of the following:
• Vehicle is involved in motor racing, rallies,
speed or duration tests, practice runs, or
operated outside, subject to the exclusivities
provided herein and in the owner manual;
• Assistance is required as a result of wars,
riots, uprising, mass political demonstrations,
pillage, strike, use for military purposes or
acts of terrorism, earthquake damage, freak
weather conditions, atmospheric phenomena,
nuclear transformation phenomena or
radiation caused by artificial acceleration of
atomic particles;
• Breakdown is caused by deliberate damage,
or participation or abetment in a criminal act
or offence;
• The immobilization is resulting from damage
caused by intervention of the police or other
authorities;
• Any damage resulting from the use of the
vehicle against the recommendations of the
owner manual;
• Any consequential costs and / or damage to
property as a result of a breakdown;
• Vehicles kept in a non-roadworthy condition
or not serviced in accordance with the
manufacturer’s recommendations;
• The damage / immobilization is caused due to
any repair work done on the vehicle is from
a workshop which is not a member of the
Authorized MG EV Workshop Network;
• The damage / immobilization is caused to the
vehicle due to the negligence / intentional
driving of the vehicle or tampering with the
vehicle, even after becoming aware of the
breakdown / fault / damage.
• If the vehicle identification number (VIN) of
an insured vehicle is declared as total loss by
the Insurer, the Roadside Assistance (RSA)
provided in respect of such vehicle shall
become null and void with effect from the
date VIN of such vehicle is declared as total
loss by the insurer.
General Terms and Conditions Remain
with your Vehicle
• Once you have called MG Roadside
Assistance, it is vital that you stay with your
vehicle. Should the MG Roadside Assistance
representative arrive at your vehicle while it
is unattended, the necessary work will not be
carried out.
Adverse Weather
• On occasion, adverse weather conditions such
as floods, heavy rain, thunder / lighting, other
natural calamities or other external factors
may affect our ability to provide services and
it may become physically impossible to assist
you until the weather improves. During such
times, our main priority will be to ensure
that you and your passengers are taken to a
place of safety; the recovery of your vehicle
may not be possible until weather conditions
permit.
External Factors
• MG will take every effort to reach you
once you make the call however external
conditions (including traffic, strike etc.), could
delay such an effort.
Roadside Assistance