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Micros Systems Restaurant Enterprise 3700 POS User Manual

Micros Systems Restaurant Enterprise 3700 POS
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Copyright 2000
MICROS Systems, Inc.
Beltsville, MD USA
All Rights Reserved
Part Number: 100134-511 (3rd Edition)
micros

Systems, Inc.
Reports Manual
3 7 0 0 P O S
Restaurant Enterprise Series

Table of Contents

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Micros Systems Restaurant Enterprise 3700 POS Specifications

General IconGeneral
Operating SystemWindows Embedded
ProcessorIntel Celeron
Display15-inch touchscreen
ConnectivityEthernet, Wi-Fi
PortsUSB, Serial
Power SupplyExternal Power Adapter
Dimensions12.6 inches

Summary

Preface

Why Read This Manual?

Explains the purpose and organization of the manual, guiding users on how to effectively utilize its content.

Conventions and Symbols

Defines typographical conventions and symbols used throughout the manual for consistent understanding.

Reader Response

Provides information on how to submit feedback and suggestions to improve future editions of the manual.

Chapter 1: Introduction to 3700 Reports

Welcome to 3700 Reports

Introduces the standard 3700 reports and their ease of use and customization features.

Basic Concepts and Terms

Defines report formats (full-page, 40-column, UWS), profiles, views, stored procedures, and formulas.

Running Reports from the Reports Folder

Details how to navigate and select reports from the Reports folder within the Autosequences and Reports module.

Running an Autosequence

Describes how to manually run autosequences and handle prompts for user information.

Chapter 2: Profiles

Introduction

Explains profiles as standard blocks of related information used to build reports and their descriptions.

Detailed Sales Profile

Provides detailed information on sales, discounts, returns, voids, corrections, and check data.

Detailed Sales and Tip Profile

Combines Detailed Sales profile with Tip profile information for a comprehensive view of sales and tips.

Employee Labor Profile

Provides information on employee work hours and associated wages.

Labor Category Profile

Details hours worked and associated wages by labor category.

Labor/Sales Profile

Lists labor information by revenue center, grouped by job category, showing labor costs vs. sales.

Sales Profile

Details sales quantity, gross and net amounts, and percentages, including return and discount information.

Sales and Guest Profile

Includes information about sales, guests, checks, and tables for different order types.

Tax Profile

Details tax types, rates, and amounts collected, along with taxable, exempt, and net sales.

Tip Profile

Includes information on gross receipts, charged receipts, and detailed tip information.

Tracking Group Profile

Allows specification of tracking group names and types of information to be tracked for customized totals.

Chapter 3: Employee Reports

Introduction

Explains the purpose of employee reports for financial and operational statistics and balancing.

Cashier Summary Totals

Tracks financial information like tendering detail and cash draw balance for cashiers.

Cashier Summary Totals by Revenue Center

Provides a financial summary for cashiers within a specific revenue center.

Cashier Detail Totals

Provides detailed information, including tracking totals, for one or a range of cashiers.

Cashier Detail Totals by Revenue Center

Offers detailed cashier information, including tracking totals, within a specific revenue center.

Consolidated Cashier Detail Totals

Presents the same information as Cashier Detail Report but consolidated over a range of business days.

Consolidated Cashier Detail Totals by Revenue Center

Consolidates cashier detail information within a revenue center for a range of business days.

Employee Detail Totals

Provides detailed financial information for individual employees for bank balancing and tip determination.

Employee Detail Totals by Revenue Center

Offers detailed financial information for employees within a revenue center for tip determination or sales tracking.

Consolidated Employee Detail Totals

Presents detailed financial information for employees consolidated over a range of business dates.

Consolidated Employee Detail Totals by Revenue Center

Consolidates employee financial information within a revenue center for a range of business days.

Employee Sales and Tip Totals by Revenue Center

Links sales and tips per employee within a revenue center.

Employee Open LDS Report

Identifies the status of the LDS Suspense File at any given time.

Chapter 4: Labor Reports

Introduction

Explains the role of labor reports in tracking time, attendance, labor availability, and gross wages.

Employee Time Card and Job Detail

Accounts for work performed by each employee, detailing clock-in/out times, hours, and pay by job.

Employee Job Summary

Summarizes labor information by job, providing weekly and period totals for scheduling analysis.

Consolidated Employee Job Summary

Consolidates employee job summary information into one set of figures per job, including overall totals.

Revenue Center Job Summary

Summarizes labor information by job for each revenue center, including category, revenue center, and daily totals.

Consolidated Revenue Center Job Summary

Consolidates revenue center job summary information, rather than listing by date.

System Job Summary

Summarizes labor information by job for the entire system, including category and daily totals.

Consolidated System Job Summary

Consolidates system job summary information, rather than listing by revenue center.

Clock In Status

Indicates which employees are currently clocked in, useful for shift management and labor reporting.

Labor Availability

Provides a count of clocked-in employees by job, including those on break, for workforce management.

Chapter 5: Tax Reports

Introduction

Explains tax reports list federal, state, and city taxes applicable to menu items and service charges.

Daily Revenue Center Tax Totals

Summarizes tax collections by active tax rate for a revenue center, with daily and grand totals.

Consolidated Revenue Center Tax Totals

Summarizes tax totals for a date range, rather than listing separately for each day.

Daily System Tax Totals

Summarizes tax collections by active tax rate for the entire system, providing daily and grand totals.

Consolidated System Tax Totals

Consolidates system tax totals for a date range, rather than listing separately for each day.

Chapter 6: Tip Reports

Introduction

Explains tip reports track tips from cash, charges, or gratuities for employees and IRS audit documentation.

Employee Tip Totals

Summarizes total tip activity by employee, including gross receipts and charged tips.

Employee Tip Totals by Revenue Center

Summarizes employee tip activity within a revenue center.

Consolidated Employee Tip Totals

Presents consolidated total tip activity by employee over a range of business dates.

Consolidated Employee Tip Totals by Revenue Center

Summarizes employee tip activity by revenue center for several business days.

Consolidated Revenue Center Tip Totals

Summarizes total tip activity for a period by revenue center, providing revenue center and grand totals.

Consolidated System Tip Totals

Summarizes total tip activity that occurred during a selected period for the establishment.

Chapter 7: Time Period Sales Reports

Introduction

Explains Time Period Sales reports for analyzing revenue generation efficiency and operational statistics.

Revenue Center Time Period Totals

Provides sales information by time period for selected revenue centers, including net sales, turn time, and guest details.

Revenue Center Time Period Detail

Identical to Totals report but adds tracking group and labor category information.

Consolidated Revenue Center Time Period Totals

Provides consolidated revenue center time period totals for a range of business days.

Revenue Center Time Period Summary

Summarizes sales, guest, check, and table information for each time period in a specified revenue center.

Consolidated Revenue Center Time Period Summary

Consolidates revenue center summary information for a range of business days for a revenue center.

System Time Period Totals

Summarizes sales, guest, check, and table information for each time period in the system.

System Time Period Detail

Identical to Totals report but adds tracking group and labor category information.

Consolidated System Time Period Totals

Provides consolidated system time period totals for a range of business days.

System Time Period Summary

Summarizes sales, guest, check, and table information for each time period in the system.

Consolidated System Time Period Summary

Consolidates system time period summary information for a range of business days.

Consolidated System Time Period Summary w/Graph

Identical to Consolidated System Time Period Summary, with an added pie chart charting net sales by time period.

Chapter 8: Sales Balance Reports

Introduction

Explains sales balance reports provide information on restaurant financial operations and efficiency.

Daily Revenue Center Sales Detail

Provides detailed sales, guest, check, table totals, percentages, and averages per order type.

Consolidated Revenue Center Sales Detail

Provides the same information as Daily RVC Sales Detail, but for a range of business days.

Daily System Sales Detail

Provides detailed sales, guest, check, and table totals, percentages, and averages for each order type system-wide.

Consolidated System Sales Detail

Provides the same information as Daily System Sales Detail, but for a range of business days.

Chapter 9: Group Sales Reports

Introduction

Explains sales reports are useful for revenue analysis, insights into trends, customer profiles, and marketing.

Daily RVC Group Sales Detail Subtotal by Category

Summarizes sales quantities, returns, discounts, gross, and net sales for each group, with category subtotals.

Daily RVC Group Sales Detail

Summarizes sales quantities, returns, discounts, gross, and net sales for each group, without category subtotals.

Consolidated RVC Group Sales Detail Subtotal by Category

Consolidates sales details by group with category subtotals for a period, rather than daily.

Consolidated RVC Group Sales Detail

Consolidates sales details by group for a period, without category subtotals.

Daily RVC Group Sales Summary

Provides a brief summary of sales quantities and net sales for each group, with daily and revenue center totals.

Consolidated RVC Group Sales Summary

Consolidates sales summary information for each group over a period, rather than daily.

Daily SYS Group Sales Detail Subtotal by Category

Summarizes sales quantities, returns, discounts, gross, and net sales for each group system-wide, with category subtotals.

Daily SYS Group Sales Detail

Summarizes sales quantities, returns, discounts, gross, and net sales for each group system-wide.

Consolidated System Group Sales Detail Subtotal by Category

Consolidates system sales details by group with category subtotals for a period, rather than daily.

Consolidated System Group Sales Detail

Consolidates system sales details by group for a period, without category subtotals.

Consolidated System Group Sales Detail w/Graph

Identical to Consolidated System Group Sales Detail, with an added pie chart charting net sales by time period.

Daily System Group Sales Summary

Provides a brief summary of sales quantities and net sales for each group system-wide, with daily totals.

Consolidated System Group Sales Summary

Consolidates system group sales summary information for each group over a period, rather than daily.

Chapter 10: Menu Item Sales Reports

Introduction

Explains menu item sales reports reveal item performance for discontinuing, repricing, or sizing.

Daily Revenue Center Menu Item Sales Detail

Summarizes sales quantities, returns, discounts, gross, and net sales for each menu item group by day.

Consolidated Revenue Center Menu Item Sales Detail

Provides the same information as Daily RVC Menu Item Sales Detail, but for a range of business days.

Daily System Menu Item Sales Detail

Summarizes sales quantities, returns, discounts, gross, and net sales for each menu item group system-wide.

Consolidated System Menu Item Sales Detail

Provides the same information as Daily System Menu Item Sales Detail, but for a range of business days.

Daily Revenue Center Menu Item Sales Summary

Provides a detailed summary of menu item sales quantities, returns, discounts, gross, and net sales by group.

Consolidated Revenue Center Menu Item Sales Summary

Provides the same information as Daily RVC Menu Item Sales Summary, but for a range of business days.

Daily System Menu Item Sales Summary

Provides a detailed summary of sales quantities, returns, discounts, gross, and net sales for each group system-wide.

Consolidated System Menu Item Sales Summary

Provides the same information as Daily System Menu Item Sales Summary, but for a range of business days.

Consolidated Food Cost Detail Report

Compares food costs as percentages of net sales by Family Group.

Chapter 11: Check Reports

Introduction

Explains check reports help manage open checks, perform audits, and identify lost or taken checks.

Employee Open Guest Checks Report

Lists all checks that remain open at the time the report is generated, identifying owners for closure.

Employee Closed Guest Checks Report

Lists all checks closed by an employee, including reopened, cancelled, or memo tenders.

Return/Void Reason Code Report

Summarizes returns/voids of menu items by revenue center, employee, and check, providing void totals and reason codes.

Chapter 12: CA/EDC Reports

Introduction

Explains CA/EDC reports list credit card charges, track settlements, and identify issues for bank statement balancing.

Credit Card Batch Detail Report

Provides detailed information about each record in a settlement batch for bank statement balancing.

Credit Card Batch Transfer Status Report

Tracks status of credit card batch transfers, listing unsettled records.

Driver-Specific Information

Explains driver-specific messages and error codes that may appear on credit card batch transfer reports.

Appendix A: Templates, Views, and Stored Procedures

Template Table

Lists the template, view, and stored procedure (if applicable) for each report in the 3700 system.

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