4 Trouble shooting
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled
Inoperation
Odor
Long-term operation
of compressor
The upright freezer
door can not be
properly closed
Loud noises
Transient difficulty in
door opening
upright freezer
enclosure heat
Condensation
Airflow sound
Buzz
Clatter
Whether the upright freezer is plugged and connected to power;
Low voltage;
Whether temperature control knob is in the work area;
Failure power or tripping circuit
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned
It is normal that upright freezer operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the upright freezer at one time;
Do not put foods until they are cooled;
Frequent opening of upright freezer door;
Thick frost layer (defrost is needed).
The upright freezer door is stuck by food packages;
Too much food;
Unbalanced upright freezer.
Whether the floor is flat, whether the placement of upright
freezer is stable;
Whether the upright freezer accessories are properly placed.
After refrigeration, there will be pressure difference between
the inside and outside of the upright freezer to result in transient
difficulty in door opening This is a normal physical phenomenon.
The upright freezer enclosure may emit heat during operation
specially in summer, this is caused by the radiation of the
condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected
on the exterior surface and door seals of the upright freezer
when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with
a dry towel
Refrigerants circulating in the refrigerant lines will produce
eruption of sound and grunts which is normal does not affect
the cooling effect
Buzz will be generated by running compressor special y
when starting up or shutting down
The solenoid valve or electric switch valve will clatter which
is a normal phenomenon and does not affect the operation
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