Frequently Asked Questions
Problem Possible cause and solution
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework was connected incorrectly to the
central spout.
The seam on the milk pipework, central spout, and
on the rinse valve makes it easier to assemble.
Check whether the milk pipework is correctly
connected to the central spout.
The milk pipework is blocked.
Clean the central spout and milk pipework
carefully with the brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
This is not a fault. The drip tray was not properly
removed and/or replaced too quickly.
Insert the drip tray and the
waste container appears
in the display even
though both are
installed.
The drip tray is not correctly installed and is therefore
not detected.
Empty the drip tray and grounds container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
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