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Cleaning and careProgram guide Detergent Frequently asked questions
PROGRAM GUIDE
CLEANING AND CARE
FREQUENTLY ASKED QUESTIONS
Quick Guide
Washing Machine
These short instructions are not a substitute for the Operating Instructions supplied with
the appliance! Please read the Operating Instructions supplied with your washing machine
before using it for the first time and take note of the IMPORTANT SAFETY INSTRUC-
TIONS, as well as the full descriptions on how to use your appliance.
Temperature Spin speed Laundry type
Normal Full load (17.6lb/8kg)
hot+; hot; warm+; warm; cold
max.; ;
Cotton, linen, and mixed fibre fabrics made of both cotton and linen.
Wrinkle-free Half load (8.8lb/4kg)
hot+; hot; warm+; warm; cold
fast; medium; slow; ;
Synthetic or mixed fibre fabric, or wrinkle-free cotton.
Delicates Small load (6.6lb/3kg)
hot+; hot; warm+; warm; cold
medium; slow; ;
For delicate fabrics made from synthetic fibres.
Sanitize Full load (17.6lb/8kg)
Sani
max.; fast; ;
Cotton or linen fabrics with direct skin contact or for which special hygiene
requirements apply.
Handwash Small load (4.4lb/2kg)
warm+; warm; cold
fast; medium; slow; ;
For delicate fabrics which are only suitable for hand washing.
Dress Shirts Small load (4.4lb/2kg)
hot+; hot; warm+; warm; cold
medium; slow; ;
Pre-treat collars and cuffs depending on the level of soiling.
Express Half load (7.7lb/3.5kg)
warm+; warm; cold
fast; medium; slow; ;
Cotton fabrics that have hardly been worn or are only very lightly soiled.
Selecting the Lightly soiled extra option will reduce the washing time by
10minutes.
Darks/Denims Small load (4.4lb/2kg)
warm+; warm; cold
fast; medium; slow; ;
Black and dark garments made from cotton, mixed fibres, and denim.
Extra White Full load (17.6lb/8kg)
hot+
max.; fast; ;
For white fabrics made of cotton or linen without special hygiene require-
ments.
Outdoor Small load (5.5lb/2.5kg)
warm+; warm; cold
medium; slow; ;
Performance outerwear (e.g. jackets and trousers) made from membrane
fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.
Proofing Small load (5.5lb/2.5kg)
warm+
fast; medium; slow; ;
Treating microfibre fabric, ski wear, or table linens made from mainly syn-
thetic fibres to provide a finish which is resistant to water and dirt.
Drain/Spin Full load (17.6lb/8kg)
cold
max.; fast; medium; slow; Drain only: Set spin speed to .
Make sure you select the appropriate spin speed.
Miele recommended detergents
Miele Detergents have been developed by Miele especially for Miele Washing Machines. You
can order the Miele Detergents from Miele’s online store.
Programs
Miele
UltraWhite
Miele
UltraColor
Miele
Cap
Miele
Cap
Miele
Cap
Normal
–
Wrinkle-free
–
–
Delicates
, , –
Sanitize
–
–
Handwash
– –
, ,
–
Dress Shirts
–
Express
–
– –
Darks/Denims
–
– –
Extra White
–
Outdoor
– –
– –
Proofing
– –
–
–
= Recommended; – = Not recommended
= Sportswear; = Downs; = Outdoor; = WoolCare; = SilkCare; = Fabric Softener;
= Proofing; = Booster
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using
liquid detergent can cause bacteria and
unpleasant odours to build up in the was-
hing machine.
Use the Normal90°C program to clean the
machine. This should be done at the latest
when the
indicator light comes on.
Cleaning the detergent dispensing
drawer
Washing at low temperatures and the use
of liquid detergent can lead to a build-up
of bacteria in the detergent dispensing
drawer.
ĺ Clean the entire drawer at regular inter-
vals for hygiene reasons, even if you are
using the TwinDos system exclusively.
ĺ Pull out the
detergent dis-
penser drawer
until a resistance
is felt.
ĺ Press down the release button and, at
the same time, pull the drawer completely
out of the machine.
Removing and cleaning the insert for
liquid detergents
An insert for liquid detergents is located
in the compartment of the detergent dis-
penser drawer.
ĺ Remove the
insert. Clean the
insert thoroughly
with warm water.
Cleaning the compartment
The compartment has a siphon for
better dispensing of the chlorine bleach.
ĺ Remove the
release catch.
ĺ Remove and
clean the siphon.
ĺ Pull the siphon
out of the
chamber
ĺ Clean all parts and the detergent drawer
with warm water.
Cleaning the detergent dispenser
drawer housing
ĺ Use a bottle brush to remove deter-
gent residues and limescale from the jets
inside the detergent dispenser drawer
housing.
To switch off the fault messages: Switch the washing machine off with the button.
The messages will appear at the end of the program and when the washing machine is swit-
ched on, and need to be confirmed with the OK sensor button.
Problem/Fault message Possible cause and solution
The control panel remains
dark.
There is no power to the machine.
ĺ Check whether the plug is plugged in.
ĺ Check whether the fuse has tripped.
The washing machine has switched off automatically to
save energy.
ĺ Switch the washing machine on again by turning the
program selector.
and appear alternately
on the time display.
The door is not closed properly. The door lock could not
engage.
ĺ Close the door again.
ĺ Start the program again. If the fault message appears
again, contact the Service department.
The fault indicator light
lights up, and and
appear alternately on the
time display, and the buzzer
sounds.
The water inlet is blocked or restricted.
ĺ Check whether the tap is turned on properly.
ĺ Check whether the inlet hose is kinked.
ĺ Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
ĺ Clean the filter (see the Operating Instructions).
The fault indicator light
lights up, and and
appear alternately on the
time display, and the buzzer
sounds.
The drain is blocked or restricted.
The drain hose has been fixed too high.
ĺ Clean the filter and the pump.
ĺ The maximum drain height is 1m.
The fault indicator light
lights up, and appear
alternately on the time
display, and the buzzer
sounds.
The water protection system has reacted. The washing
machine is switched off.
ĺ Close the tap.
ĺ Contact the Service department.
and appear alternately
on the time display and the
buzzer sounds.
There is a fault.
ĺ Disconnect the washing machine from the electricity
supply, either by switching it off at the wall socket and
withdrawing the plug, or by disconnecting it at the cir-
cuit breaker.
ĺ Wait at least 2minutes before reconnecting the was-
hing machine to the electricity supply.
ĺ Then switch the washing machine on again.
ĺ Restart the program.
If the fault message appears again, contact the Service
department.
Problem/Fault message Possible cause and solution
lights up
The program selector was moved to a different position
after the program had started.
ĺ Turn the program selector back to the original
position.
The program has been interrupted.
ĺ Open the door.
ĺ Close the door.
The indicator light lights
up.
Excessive foam has built up during washing.
ĺ Use less detergent next time and follow the manufactu-
rer's instructions on dosage given on the packaging.
The indicator light lights
up.
A wash program using a temperature above 60°C has not
been run for a long period of time.
ĺ In order to prevent bacteria and unpleasant odours
building up in the machine, run the Normal 90°C pro-
gram using Miele Washing Machine Cleaner or univer-
sal powder detergent.
The door cannot be pulled
open during a program.
The drum is locked during a program.
ĺ Touch the Start/Stop button and cancel the program.
The program is cancelled, the door will unlock, and you
will be able to pull it open.
There is still water in the drum and the machine is unable
to drain.
ĺ Clean the drain filter and the drain pump (see the Ope-
rating Instructions).
After the program is can-
celled, flashing bars
... ... ... appear on
the time display.
To protect the user against scalding, the door cannot be
opened if the suds temperature is higher than 55°C.
ĺ Wait until the temperature in the drum has decreased
and the bars have stopped flashing on the time display.
and appear alternately
on the time display.
The door lock has jammed.
ĺ Contact the Service department.
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