Chapter 4 Helpful Tips
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3
Use to select [EVENT MAIL], then press the [ENTER/HOLD].
4
Use to select [Test], then press the [ENTER/HOLD] key.
5
Press the [ENTER/HOLD] key on the [EXECUTE] screen.
• The transmission results are displayed.
• An error code will be displayed if the test email transmission is unsuccessful. Refer to the error
code list and take appropriate action.
㼀㼞㼍㼚㼟㼙㼕㼠㻌㼀㼑㼟㼠
㻲㼍㼕㼘㼑㼐䚷䚷䠖㻌㻌㻝㻌㻞㻌㻟㻌㻠㻌㻡
• Emails may not necessarily be delivered even if they have been sent. Check the terminal
receiving the email for spam email filters.
• For more information on server settings or other topics, contact your network administrator
or service provider.
6
Press the [END] key several times to exit.
l
Error Code List
Error code Likely cause Corrective action
10 Network connection error • Check to confirm that this machine is connected to a
network.
• Check the IP address for this machine.
• Check if the network setup allows this machine to use
DNS.
20 No valid email address • Enter a valid email address.
11003
11004
No POP server could be
found. Or the DNS server
could not be accessed.
• Check the POP server address.
• Check if the network setup allows this machine to use
DNS.
11021 Unable to connect to POP
server
• Check the POP server settings.
• Check the firewall settings.
12010 An error was returned from
the POP server.
• Check the POP server settings.
13000 POP authentication failed. • Check the user name and password.
• Check the APOP settings.
• Check the authentication method.
10013
10014
No SMTP server could be
found. Or the DNS server
could not be accessed.
• Check the SMTP server address.
• Check if the network setup allows this machine to use
DNS.
10021 Unable to connect to SMTP
server
• Check the SMTP server settings.
• Check the SMTP port number.
• Check the firewall settings.
10***
11***
20***
21***
An error was returned from
the SMTP server. Or there
was no response.
• Check the SMTP server settings.
• Communication is not possible with a server that requires
SSL communication.
• Check the protocol filter settings.
4