Chapter5 Troubleshooting
5-6
Ink Error
Ink error is displayed also in the local guidance. ( P.3-21)
Message Cause Solution
The ink IC chip of the ink cartridge can-
not be read normally.
• Remove the cartridge generating the warn-
ing once and install it again.
• If the same warning message still appears,
contact your local distributor, our sales office
or our call center.
The ink of the ink cartridge is different in
type from the ink currently supplied.
• Check the ink type of the cartridge generat-
ing the warning.
The ink of the ink cartridge is different in
color from the ink currently supplied.
• Check the ink color of the cartridge generat-
ing the warning.
An error occurred in the ink IC chip infor-
mation of the ink cartridge.
• Check the cartridge generating the warn-
ing.Make sure there is no nozzle clogging
An ink cartridge has not been installed in
the slot.
• Install an appropriate cartridge in the slot
generating the warning.
The ink of the ink cartridge has been
completely used up.
• Replace the cartridge generating the warn-
ing with a new one.
There is only a little bit of ink left in the
ink cartridge.
• The ink will soon be used up.
Be careful.
The ink of the ink cartridge has been
nearly used up.
• Replace the cartridge generating the warn-
ing with a new one.
However, it can be used until the month after
next.
The specified expiration date of an ink
cartridge has passed.(one month has
passed after the specified expiration
date).
• The expiration date has passed.
However, you can use it until the end of the
following month.
The expiration date of an ink cartridge
has passed (two months have passed
after the specified expiration date).
• More than two months have passes after the
expiration date. Replace the cartridge gener-
ating the warning with a new one.
The ink remaining has become 0. (Only
when ink end / 4 color ink set)
• Replace the cartridge with a new one.
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