5-14
Chapter 5 Troubleshooting
SYSTEM HALT
ERROR 50c
MEDIA WIDTH SENSOR
The media width has not been detected cor-
rectly.
• Check the media set position.
• Clean the media sensor. ( P.4-4)
ERROR 50f
L-SCALE BLACK
Abnormal linear scale.
• Turn off the power on the machine and turn it
on after a while.
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 516
MEDIA SET POSITION R
The media is set outside the proper area. • Check the media set position.
ERROR 516
MEDIA SET POSITION L
ERROR 531
INKTNK SENS : MCYK_ _ _
Detected an abnormality of the ink tank sensor.
• Make sure the ink supply unit is connected to
the machine.
• Check if any weight or load is taken on the ink
tank.
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR538
CHECK MEDIA SET POS.
The media is not set in the correct position. • Check the media set position.
ERROR 607
CAP CLEANING
Time to clean the cap • Clean the cap. ( P.4-7)
ERROR 617
SubtankSens : 1234
Detected an abnormality of the liquid level sen-
sor of the sub tank.
• Turn off the power on the machine and turn it
on after a while.
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 618
TANKlevelH : 1234
The sub tank sensor High does not change
though a certain amount of ink has been con-
sumed.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
Even if you perform, it may be displayed, con-
tact your local distributor, our sales office, or
service center.
ERROR 619
TANKlevelH : 1234
The sub tank sensor Low does not change
though a certain amount of ink has been con-
sumed.
ERROR 61a
InkOverflow : 1234
It was detected that the overflow of subtank.
ERROR 61b
SUPPLY INK : 1234
Ink could not be supplied to the subtank.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
Also make sure the ink remaining in the ink
bottle. ( P.1-10)
Even if you perform, it may be displayed, con-
tact your local distributor, our sales office, or
service center.
ERROR 702
THERMISTOR
The thermistor sensor of a heater is defective.
• Turn off the power on the machine and turn it
on after a while.
• When displaying again, contact your local dis-
tributor, our sales office, or service center.
ERROR 703
! PRE HEATER BRK
A pre-heater is disconnected.
ERROR 703
! PRINT HEATER BRK
ERROR 703
! POST HEATER BRK
Message Solution
SYSTEM HALT (*)
000 :MESSAGE
Turn off the power on the machine and turn it on after a while.
If the same error message appears, contact our service desk or your local distributor to call for ser-
vice.
(“000” is the error No.)
Message Cause Solution
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