5-8
Chapter 5 Troubleshooting
Warning / Error Messages
If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.
Take an appropriate remedy for the displayed error.
Warning messages
Errors when performing operations
Errors when ink charging is performed
Message Cause Solution
ERROR 901
INVALID OPERATION
Operation error
• Return to the LOCAL screen, check the error
status, and take appropriate actions.
ERROR 902
DATA REMAIN
There remains received data that has not yet
been printed.
• Execute the data clear function.
(P.2-27)
ERROR 90f
PRINT AREA SHORT
The media is not wide or long enough for print-
ing.
• If the media width is decreased because the
origin is moved, shift the origin to the right
to increase the effective media width.
• Replace the media with one having enough
width or length.
Message Cause Solution
INK IC Expiration
CHARGE ANYWAY?
NO < > YES
The expiration date for the inserted IC chip has
passed.
• Replace the IC chip with the IC chip of a new
ink bottle.
• Select [YES] to continue to use the ink.
IC Expiration:1MONTH
CHARGE ANYWAY?
NO < > YES
The expiration date of the inserted IC chip has
passed (one month has passed after the speci-
fied expiration date).
IC Expiration:2MONTH
CANNOT CHARGE
The expiration date of the inserted IC chip has
passed (two months have passed after the
specified expiration date).).
• Please insert the IC ship of the ink bottle
within the expiration date.
• If an error occurs before the expiration date,
please check the time of the machine.
WRONG INK IC
CANNOT CHARGE
The IC chip cannot be read normally.
• REMOVE the IC chip, and insert again.
• If the same error message appears again,
contact a distributor in your district, our office,
or our call center to call for service.
INK IC ALREADY USED
CANNOT CHARGE
An IC chip that has already been charged was
inserted.
• Install the new IC chip.
INK TYPE
CANNOT CHARGE
The type of ink on the inserted IC chip is differ-
ent from the ink in the bottle.
• check WHETHER the IC chip is supplied with
the ink bottle.
• Make sure the ink type of ink bottle.
INK COLOR
CANNOT CHARGE
The color of ink on the inserted IC chip is differ-
ent from the ink in the bottle.
• check WHETHER the IC chip is supplied with
the ink bottle.
• Make sure the ink color of ink bottle.
Expiration
CHARGE ANYWAY?
NO < > YES
The expiration date of the ink currently in use
has passed.
• Select replace operation in the ink tank menu
to replace of ink in the tank, and then charge
ink again.
• Select [YES] to continue to use the ink.
Expiration:1MONTH
CHARGE ANYWAY?
NO < > YES
The expiration date of the ink currently in use
has passed. (one month has passed after the
specified expiration date).
Expiration:2MONTH
CANNOT CHARGE
The expiration date of the ink currently in use
has passed. (one month has passed after the
specified expiration date).
• Cannot charge ink.
• Select replace operation in the ink tank menu
to replace of ink in the tank, and then charge
ink again.
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