5-11
Chapter 5 Troubleshooting
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5
Feeding LimitDETECT
The control limit sensor of the media feeding
machine was detected.
• Check if the media can be fed correctly in the
jog operation.
• Lower the position of the tension bar at the
feeding side.
• Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
FEEDING ENC WRONG
An abnormality occurred in the feeding encoder. • Turn off the main power to the machine and
turn it on after a while ( P.2-3).
Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
Feeding Connect
The feeding unit is not correctly connected.
Feeding Fuse Err
The feeding fuse is blown.
FEEDING TENSION-BAR
The media set check at the start of printing
detected an abnormality of the feeding tension
bar.
• Check the media set condition and remove
any cause of the problem.
• Check that the feeding direction switch is set
correctly. ( P.2-6)
Feeding Voltage
An abnormality occurred in the feeding unit volt-
age.
• Turn off the main power to the machine and
turn it on after a while ( P.2-3).
Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
NCU SENSOR LEVEL LOW
The NCU sensor sensitivity is falling.
• Replacement of the NCU is recommended.
• Contact a distributor in your district, our office
or our call center.
Nozzle Missing
Print Stopped
Because the nozzle check found nozzles miss-
ing, printing was stopped.
• Check the nozzle condition. If there is plenty
of deflection and/or nozzle missing, clean and
restore the affected nozzles. ( P.2-24)
Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
NCU FLUSH POS
Nozzle check OFF
Because an NCU-related error occurred during
nozzle check, printing was stopped and the
nozzle check function was turned OFF.
NCU CENTER POS
Nozzle check OFF
NCU SN ADJST
Nozzle check OFF
NCU NZK CHK (HW)
Nozzle check OFF
NCU NZK CHK (MARK)
Nozzle check OFF
NCU CONNECT
The NCU unit is not connected.
The nozzle check function cannot be used.
• Turn off the main power to the machine and
turn it on after a while ( P.2-3).
Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
REPLACE NCU
The NCU sensor sensitivity is too low to cor-
rectly judge nozzle missing.
The nozzle check function cannot be used.
• NCU replacement is necessary.
Contact our service desk or your local distribu-
tor to call for service.
REPLACE NCU INK PAD
The NCU ink pad is full.
• It is necessary to replace the NCU ink pad.
Contact a distributor in your district, our
office or our call center.
NCU ERROR
Nozzle check OFF
Because an NCU-related error occurred during
nozzle check, printing was stopped and the
nozzle check function was turned OFF.
• Check the nozzle condition. If there is plenty
of deflection and/or nozzle missing, clean and
restore the affected nozzles. ( P.2-24)
Even if you perform, if the same message is
displayed, contact a distributor in your district,
our office or our call center.
REPLACE WIPER
Time to replace the wiper on the capping station
(The number of times of wiping has reached a
specified value.)
• Perform [Replace Wiper] in [Station], and
replace the wiper. ( P.4-20)
DATA REMAIN
Data was received.
• Execute the data clear. ( P.2-27)
Restart if the error message remains after the
execution of the data clear.
Message Cause Solution
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