5-16
Chapter 5 Troubleshooting
ERROR 46c
FEEDING ENC WRONG
An error occurred in the feeding device.
• Turn off the power button to the machine and
turn it on after a while.
If the same error message appears again,
contact your local distributor to call for service.
ERROR 50a
Y ORIGIN
Y-origin could not be detected.
ERROR 50c
MEDIA WIDTH SENSOR
The media width has not been detected cor-
rectly.
• Check the media set position.
• Clean the media sensor. ( P.4-3)
ERROR 50f
L-SCALE BLACK
Abnormal linear scale.
• Turn off the power button to the machine and
turn it on after a while.
If the same error message appears again,
contact your local distributor to call for service.
ERROR 516
MEDIA SET POSITION R
The media is set outside the proper area. • Check the media set position.
ERROR 516
MEDIA SET POSITION L
ERROR 531
INKTNK SENS : MCYKW_ _ _
Detected an abnormality of the ink tank sensor.
• Make sure the ink supply unit is connected to
the machine.
• Check if any weight or load is taken on the ink
tank.
• Implement the "Tank Calibration" of the Main-
tenance menu, and perform the correction of
the balance.
• If the same error message appears again,
contact a distributor in your district, our office,
or our call center to call for service.
ERROR538
CHECK MEDIA SET POS.
The media is not set in the correct position. • Check the media set position.
ERROR 607
CAP CLEANING
Time to clean the cap • Clean the cap. ( P.4-7)
ERROR 617
SubtankSens : 1234
Detected an abnormality of the liquid level sen-
sor of the sub tank.
• Turn off the power button to the machine and
turn it on after a while.
If the same error message appears again,
contact your local distributor to call for service.
ERROR 618
TANKlevelH : 1234
The sub tank sensor High does not change
though a certain amount of ink has been con-
sumed.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
Even if you perform, it may be displayed, con-
tact your local distributor to call for service.
ERROR 619
TANKlevelH : 1234
The sub tank sensor Low does not change
though a certain amount of ink has been con-
sumed.
ERROR 61a
InkOverflow : 1234
It was detected that the overflow of subtank.
ERROR 61b
SUPPLY INK : 1234
Ink could not be supplied to the subtank.
• Perform “SUBTANK” of the Maintenance
menu. ( P.5-4)
Also make sure the ink remaining in the ink
bottle. ( P.1-11)
Even if you perform, it may be displayed, con-
tact your local distributor to call for service.
ERROR 64b
Nozzle Missing
The automatic nozzle check judged nozzles “No
good ”.
• Check the nozzle condition. If there is plenty
of deflection and/or nozzle missing, clean and
restore the affected nozzles. ( P.2-24)
If the same error message appears, contact
our service desk or your local distributor to call
for service.
ERROR 64c
NCU ERROR
Printing stopped because an error occurred
during the nozzle check.
• Turn off the power button to the machine and
turn it on after a while.
If the same error message appears, contact
our service desk or your local distributor to call
for service.
ERROR 650
NCU CONNECT
The NCU unit is not connected.?
ERROR 651
REPLACE NCU
The NCU sensor sensitivity is too low to cor-
rectly judge nozzle missing.
The nozzle check function cannot be used.
Message Cause Solution
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