15
TROUBLESHOOTING
CONNECTION PROBLEMS
If you receive the message “Check headset sensor,” make the
following adjustments. Be sure to wait about 5 seconds after each
adjustment to see if the issue has been corrected – if so, you will
hear “Calibrating headset.”
• Make sure the sensor is pressed tight and flat against your
forehead. Adjust the headband if necessary.
• Make sure no hair is caught between the sensor and your skin.
• Move the forehead sensor to a slightly different position
above your left eye.
• Remove then reattach the clip to your ear.
• Make sure the clip is pressed flat against your ear lobe.
• Leaving the headset on your head, turn the headset off and
back on.
• Visit www.mindflexgames.com for additional help.
NOTE: If you receive the message “Check headset sensor”
during a game, the game timer will pause until you reestablish
a good connection.
When exposed to an electrostatic source, the product may
malfunction and suffer memory loss. If this occurs, reset the
product by turning the console off then on.
PROBLEMS CONTROLLING THE BALL
If you have difficulty controlling the ball – either raising or
lowering it – try the following adjustments.
• Refer to the Concentration and Relaxation tips on pages 3.
• Turn off the headset. Place both feet flat on the floor, sit as
still as you can and try to clear your mind. After 5 seconds,
turn the headset back on.
NOTE: Don’t be afraid to turn off the headset in the middle of a
game. The game timer will pause until the console establishes
a new connection with the headset.
• Visit www.mindflexgames.com for more tips and tutorials.
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