Mindray BC-2800 - Page 245

Troubleshooting Your Analyzer
11-9
or your local distributor.
Real-time clock
error
1. Someone tempered with
the on-board battery off
the board;
2. Something is wrong with
the on-board battery
(poor contact, dead
battery, etc.);
3. Damaged real-clock chip.
1. Enter “Setup → Settings → Date &
Time” screen and reset the time as
instructed by Chapter 5.3.3;
2. Restart the analyzer after the
adjustment and the time should be
correct;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.
Syringe motor
error
1. Poor contact of the
motor;
2. Damaged motor;
3. Poor connection between
the power drive board
and the CPU board;
4. Malfunctioning
photocoupler.
1. Enter “Service → Self-test → Machine”
to test the syringe motor as instructed
by Chapter 10.5.2.;
2. If the test result is normal, the error will
be removed;
3. If the problem remains, contact Mindray
customer service department or your
local distributor.
Rotation motor
error
1. Jammed sample probe;
2. Poor contact of the signal
line;
3. Damaged motor;
4. Poor connection between
the drive board and the
CUP board;
5. Malfunctioning photo
coupler.
1. Open the front door and check if the
sample probe is jammed;
2. Enter “Service → Self Test →
Machine”screen to test the rotation
motor as instructed by Chapter
10.5.2.. If the test result is normal, the
error will be removed;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.
Elevator motor
error
1. Jammed sample probe;
2. Poor contact of the signal
line;
3. Damaged motor;
4. Poor connection between
the drive board and the
CUP board;
5. Malfunctioning photo
coupler.
1. Open the front door and check if the
sample probe is jammed;
2. Enter the “Service → System Test”
screen and check the motor as
instructed in Chapter 10.5.2.
3. The error will be removed if the test
result is normal;
4. If the problem remains, contact
Mindray customer service department
or your local distributor.