MMR SB1000 - Troubleshooting Common Issues

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41 Daggett Drive, San Jose, CA 95134
Phone: +1 (650) 962 9620 Fax: +1 (650) 962-9647 Email: info@mmr-tech.com Web: www.mmr‐tech.com
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Troubleshooting
Troubleshooting
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Symptom Solution
CannotCommunicatewithSB1000 EnsureUnitisproperlyconnectedandpowered
on.PressReset.Checkthatthedeviceisconnected
tothecorrectCommunications Portandthe
driversaresuccessfullyloaded.
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NoLightsonSB1000 EnsureUnitispluggedintoanACPowersource,
andtherearpowerswitchison.CheckFuse.
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Readingsareunstable Checkrefrigeratorisundervacuum.
Checksamplemountingquality
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Refrigeratordoesn'tCoolorHeat RefertoRefrigeratorOperatorsManual,andcheck
fordamagetorefrigerator.
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TemperatureAccuracyhasdegraded ReturnRefrigeratortoMMRforSensorservice.
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SoftwarehasanErrormessage ContactMMRhelpdesk
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ForallothererrorsorissuespleasecontacttheMMRHelpDesk(seePage22)
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