Warranty Terms
*Our warranty applies only to the original purchaser and only for items
purchased from an authorized Mobile Warming Dealer or Authorized distributor
retail partner.
Limited Two Year Warranty (Garment)
When you purchase a Mobile Warming brand product from an authorized
Mobile Warming retailer within the United States or Canada both the construc-
tion and electrical heating components of the product are warranted to be
completely free from factory defects in materials and workmanship for two (2)
year from the date of purchase. If any failure in the construction or the heating
function of any Mobile Warming product purchased from an authorized Mobile
Warming dealer within the United States and Canada occurs due to the
manufacturer’s defect within two years of the purchase of the product, the
product will be repaired at no charge.*
90 Day Rechargeable Battery & Charger Warranty
Mobile Warming Gear rechargeable Lithium-ion battery packs and chargers
are under warranty from factory defect for 90 days from the initial purchase
Wash Instructions
Hand Wash Only. Wipe down with a wet cloth and mild detergent.
Do Not Bleach. Do Not Iron, Do Not Dry Clean, Do Not Tumble Dry, Do Not
Wring.
Lay flat air dry only. Do not machine dry.
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WWW.MOBILEWARMING.COM
date. Mobile Warming will repair or replace any battery or charger found to
be defective under normal use within the 90 day warranty period.
*Costs associated with shipping the item in under warranty is the
responsibility of the purchaser.
Warranty Exclusions
Any damage caused to any Mobile Warming products by misuse, abuse,
improper care, accident, normal wear and tear, use of non-mobile warming
battery systems, and or the natural breakdown of materials over an extended
period of time and use are not covered in this warranty. Any alterations or
repairs (attempted or otherwise) performed on any Mobile Warming product
voids any and all warranties offered by Mobile Warming for that particular item.
Mobile Warming products are technical athletic apparel and is not intended
for use as work wear or for use in strenuous or demanding circumstances or
extreme conditions.
How to initiate a Warranty Claim
First, please ensure that your product is covered under warranty according to
the terms above. Then simply have a digital copy of your dated proof of
purchase ready and contact our friendly customer service team at info@mo-
bilewarming.com, informing us that you would like to initiate a warranty claim for
repair, briefly explaining the nature of your claim, with your dated proof of
purchase attached. Our customer service team will then follow up with you within
two business days of receiving all of the necessary information with an email
containing a Return Authorization number, return instructions and the return
shipping address in order to return with your defective item.
Use Specialized Leather Cleaner such as Saddle Soap:
Do Not Wash, Do Not Bleach, Do Not Iron, Do Not Dry Clean, Do Not
Tumble Dry, Do Not Wring.
Lay flat air dry only. Do not machine dry.
Leather Gloves
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Textile Gloves
To wash, disconnect the battery(s) from the power lead/wire harness, and
remove battery from garment(s)
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