The Motive Vehicle Gateway is an Electronic Logging Device (ELD) designed to help fleets manage vehicles and track driver hours of service (HOS). It connects to a vehicle's diagnostic port to collect data, which is then transmitted to the Motive Fleet Dashboard and the Motive Driver App.
Function Description:
The Vehicle Gateway serves as the central data collection point for vehicle and driver activity. It records essential information such as GPS location, cellular connectivity, and vehicle diagnostics. This data is crucial for compliance with HOS regulations, fleet management, and vehicle maintenance. The device facilitates communication between the vehicle and the Motive platform, enabling real-time tracking, driver log management, and diagnostic monitoring. It is designed for both basic and covert installations, offering flexibility based on user preference and vehicle type.
Important Technical Specifications:
The manual does not explicitly list detailed technical specifications like processor speed, memory, or specific wireless protocols beyond cellular/GPS. However, it implies the following:
- Connectivity: Cellular/GPS for data transmission and location tracking.
- Diagnostic Port Compatibility: OBD-II for light-duty vehicles (pickups/vans) and various manufacturer-specific diagnostic ports for large trucks.
- Power Source: Draws power from the vehicle's diagnostic port.
- LED Indicators: Two LED lights indicate device status:
- Left LED: Indicates cellular/GPS connection status (green for connected, red for no signal).
- Right LED: Indicates Motive Driver App connection status (green for paired, red for not connected).
- Both Red: Powered ON, no GPS or mobile connection.
- Both Off: Not powered ON.
- White and Yellow Blinking: Device is updating.
- Mounting: Designed for secure mounting using adhesive backing and zip ties.
- Operating Environment: Complies with FCC Part 15 Class B digital device limits and RSS 102 RF exposure requirements, indicating suitability for residential and mobile environments. Requires a minimum distance of 20 centimeters between the radiator and the body during operation.
- Compatibility: Works with iOS and Android devices via the Motive Driver App.
Usage Features:
- Easy Installation: The manual provides step-by-step instructions for both basic and covert installations in pickups/vans and large trucks.
- Flexible Cabling Options:
- Direct Connection: For quick setup.
- Y Splitter Cable: Allows the diagnostic port to remain accessible while enabling covert installation.
- Manufacturer-Specific Diagnostic Cable: For large trucks with non-OBD-II ports.
- Motive Driver App Integration: Drivers use the Motive Driver App to pair with the Vehicle Gateway, manage HOS logs, and interact with the system.
- Fleet Dashboard Integration: Fleet administrators use the Motive Fleet Dashboard to add/edit vehicles, assign Vehicle Gateways, and manage driver accounts.
- Real-time Status Monitoring: LED indicators provide immediate visual feedback on the device's operational status, including power, cellular/GPS connection, and app pairing.
- Theft Deterrence (Covert Install): Covert installation options help conceal the device, potentially deterring theft or tampering.
Maintenance Features:
- Troubleshooting Guide: The manual includes a section for common issues and their resolutions, such as LED status interpretations.
- Motive Support: Users are directed to contact Motive Support (phone and email provided) for troubleshooting, malfunction resolution, and warranty inquiries.
- Self-Inspection: Vehicle operators are required to regularly inspect devices and cables to ensure they are securely attached.
- Malfunction Reporting: Motor carriers must take action to correct ELD malfunctions within 8 days of discovery and notify FMCSA if an extension is needed. Drivers must keep paper logs during malfunctions and notify their fleet within 24 hours.
- Non-Serviceable Product: The device is described as non-serviceable, meaning users should not attempt to open or tamper with it, as doing so will void the limited warranty.
- Cable Management: Motive provides cable ties to secure cables, preventing loose connections due to vehicle vibration and ensuring safety by keeping cables clear of pedals.
- Software Updates: Indicated by white and yellow blinking LEDs, the device receives updates to maintain functionality.
- Warranty Information: A limited hardware warranty is provided, with details available on the Motive website. Using non-Motive cables or running other devices simultaneously on the OBD-II network may void the warranty.
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