Motorola APX 7500 - Page 127

68009482001 September 9, 2011
Troubleshooting Charts and Error Codes Troubleshooting Charts 7-11
Figure 7-9. USB Connectivity - A
No
A
No
Yes
Yes
No
Yes
No
Yes
No
Yes
Consolette does
not appear to
respond to USB
communications
Has
the Consolette
completely powered
up without any
error codes?
Is the PC
attempting to find
drivers for the
Consolette?
Refer to the Error
Chart to determine
source of the issue
Reset the unit
Did the
unit power up
correctly this
time?
Does
“Motorola APX
Series Consolette”
appear under Network
Adapters?
On the PC, open
Device Manager.
Remove and reinsert
the USB cable
on the Consolette.
The PC has
properly
recognized the
USB connection to
the Consolette
Follow the prompts
and install the
proper drivers
On the PC, open a
DOS command
prompt and type
“ipconfig/all”
Is the
Consolette IP of
192.168.144.1
present?
Check browser proxy
exceptions to ensure
local connection to
Consolette is
allowed. Check
security software
blocking settings as
needed.