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reset the headset. You’ll hear “Boom is ready 
to pair”.
• My headset will not pair with my phone
Press and hold the Call button, and turn the 
headset off and on (close and reopen the 
headset boom). Follow the voice prompts to 
reset the headset. You’ll hear “Boom is ready 
to pair”.
• My headset connected before, but now it's 
not working
Make sure your phone is on and the phone’s 
Bluetooth® feature is turned on. If the 
Bluetooth feature was turned off or was 
turned on only temporarily, you may need to 
restart the Bluetooth feature and pair your 
phone and headset again. See “Second 
device” on page 14.