Troubleshooting - 63
Troubleshooting
Check these questions first if you have problems with your phone:
Question Answer
How do I know if
my battery is
charged?
The battery level indicator should show at
least one bar (segment) of power. If it does
not, please recharge your phone’s battery.
(See “Changing Your Phone” on Page 16.)
If the battery level indicator has three bars
showing, then your phone’s battery is fully
charged.
Do you have a
valid SIM card
inserted in your
phone?
If necessary, turn off your phone and make
sure that you have inserted a valid SIM
card.
Does the handset
have a signal? Do
you see a signal
showing in the
display?
The signal strength indicator should have
at least one segment showing. If it does
not,movetoanareawithastrongersignal
to use your phone.
Is the earpiece
volume too low?
While on a call, scroll up.
Is the other party
unable to hear
you?
Your phone may be muted. You may take
the call off of mute by making the
appropriate soft key selection. (See
page 17, Adjusting the Volume.)
Also, you and/or the person you are
speaking with may be in a weak network
coverage area. Make sure that your
phone's microphone is not obstructed.
C115.CG.book Page 63 Friday, June 25, 2004 3:23 PM
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