72
Troubleshooting
The following referring to specific problems:
Problem Solution
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service
provider.
I forgot my
password
See “Changing Your Unlock
Code” on page 67.
I pressed the
End/Power
key, but
nothing
happened.
To either turn your phone On or
Off, you must Press and Hold the
End/ Power Key for a couple of
seconds. If your phone will still not
turn On when you do this, then
check to see if your phone's
battery is charged.
The Display
says
Insert SIM
card or Check SIM
Card
even
though I have
inserted my
SIM card in the
phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly. If you changed the
default unlock code in your phone,
please enter the unlock code that
you defined to unlock it.
The display
says
Enter Unlock
Code
. How do I
unblock my
SIM card?
Call your service provider to
obtain the PIN unblocking code.
If you changed the default unlock
code in your phone, please enter
the unlock code that you defined
to unlock it.
C115.CG.book Page 72 Monday, April 26, 2004 6:18 PM
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