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Motorola Droid Turbo 2 Troubleshooting Guide

Motorola Droid Turbo 2
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Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
If the phone is stuck at the logo screen or does not
power up completely or keeps enumerating in blank
flash mode then EMMC component could be
suspected:
1. Check the 1.8V, 2.95V supplies
2.95V accessible at C1610
1.8V accessible at C1620
2. Probe the EMMC_CLK line to measure 400Khz
first and then maximum of 177MHz.
EMMC_CLK accessible at C1011 or R1010
3. Wire our command and data lines along with
clock and put it on the scope. If the command
does not output the command information then
the EMMC controller inside the chip could be
corrupted.
CMD accessible at R1610
D0 accessible at test point
4. Note down lot code and date code.
5. Try user reset (hold power key for 10secs) and
restart the procedure.
6. If it still fails X-ray the board and reflow the part.
7. If it still continues to fail, the part might need to
go back to supplier.
EMMC (Internal NAND)

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Motorola Droid Turbo 2 Specifications

General IconGeneral
Panel typeAMOLED
Screen shapeFlat
Pixel density540 ppi
Second displayNo
Display diagonal5.4 \
Touch technologyMulti-touch
Touchscreen typeCapacitive
Processor cores4
Processor familyQualcomm Snapdragon
Processor frequency2 GHz
RAM typeLPDDR4
RAM capacity3 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size2000 GB
Internal storage capacity64 GB
Flash typeLED
Rear camera typeSingle camera
Maximum frame rate30 fps
Video recording modes1080p, 2160p
Rear camera aperture number2
Resolution at capture speed1920x1080@30fps, 3840x2160@30fps
Rear camera resolution (numeric)21 MP
Front camera resolution (numeric)5 MP
4G standardLTE
2G standardsEDGE, GPRS, GSM
3G standardsHSPA+, UMTS
SIM card typeNanoSIM
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.1
3G bands supported850, 900, 1900, 2100 MHz
SIM card capabilitySingle SIM
2G bands (primary SIM)850, 900, 1800, 1900 MHz
Mobile network generation4G
Subscription type-
USB version2.0
USB connector typeMicro-USB
HDMI ports quantity0
Headphone connectivity3.5 mm
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Form factorBar
Product colorWhite
ThemesWallpapers
Graphics cardAdreno 430
PersonalizationIcons, Menu, Shortcuts
Personal info management (PIM)Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list
PlatformAndroid
Google applicationsGoogle Maps, Google Play, YouTube
App distribution platformGoogle Play
Operating system installedAndroid 5.1.1
Talk time (3G)- h
Battery capacity3760 mAh
Weight and Dimensions IconWeight and Dimensions
Depth9.2 mm
Width78 mm
Height149.8 mm
Weight169 g

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