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Motorola Droid Turbo 2
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Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
Launching the CQA app will help resolve and root-cause the vast majority
of problems.
Go to the phone/dialer and enter *#*#2486#*#*
The CQA main menu will pop-up – select “Start CQA Test in Menu Mode”
Select the appropriate debug area – for Audio, primarily you will use
AUDIO and HEADSET
The AUDIO CQA area has test capability for microphones, earpiece, and
loudspeaker
The HEADSET CQA area should be used to debug any detection, or lack
of audio on the headset jack path
*
CQA Application

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