Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company’s
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en
MBP50
GENERAL QUESTIONS
How long do I need to fully charge my battery?
The Parent Unit is assembled with a built-in rechargeable battery pack (Lithium ion battery
1880mAh, to give up to 5 hours monitor operation), please charge it for 16 hours before initial use.
The battery is not a user-accessible item. Please contact the helpline if you think it needs replacing.
How does the night-vision function work?
The Baby Unit has 8 high-intensity infrared LEDs for picking up clear images in the dark. When the
built-in photo sensor on the top of the unit detects a low level of ambient light, the LEDs will
automatically activate and the screen on the Parent Unit will display in black and white. The Night
Vision Mode icon will be displayed at the top of the screen.
Do I need to register my Baby Unit to the Parent Unit?
No, the Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless
the Baby Unit loses its link with the Parent Unit. Please consult your User Guide should you need to
pair your units together again.
TROUBLE SHOOTING
Security
Is the signal between the Parent Unit and the Baby Unit secure?
Yes, the signal transmitted between the Baby Unit and Parent Unit is digitally secure and therefore
safe from unauthorized access.
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