Back up phone 189
Users and guests 191
Share your phone 191
Add, modify, remove users 192
Add or delete guest 193
About phone 194
Record your IMEI number 194
Find legal and product information 194
Fix a problem 195
Hardware issues 195
Phone is slow or unstable 195
Phone feels warm or hot 195
Phone won't turn on 196
Phone restarts or crashes 196
Screen is frozen or won't respond 197
Screen displays wrong colors 198
SD card problems 198
Call and SIM issues 201
Problems making/receiving calls 201
Problems during calls 202
Battery issues 205
Charging problems 205
Battery drains too fast 205
Bluetooth, Wi-Fi, USB issues 207
Bluetooth problems 207
Wi-Fi problems 209
Can't transfer files or connect to computer 210
Account and sign-in issues 212
Forgot unlock code 212
Can't sign in to Google 212
Account sync issues 212
App issues 214
App or widget problems 214
Camera problems 215
Messaging problems 216
Gmail problems 218
Play Store problems 218
Maintenance procedures 219
Update Android software 219
Reset Wi-Fi, cellular data, and Bluetooth 219
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