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What if I don’t remember my MT8733’s Wireless Network Name/
SSID or Security Key/Password?
• You can access and change your SSID and Password in the motosync app.
• Alternately, you can reset the device to factory defaults by pressing
the Reset button for 10 seconds using a paperclip; then, refer to the
default values on the bottom label of your MT8733.
What if I can’t make or receive phone calls?
• Make sure that you have ordered Xfinity phone service.
• Make sure that the TEL1 light is ON (lit solidly). It may take several
minutes after power-up before voice service is established. Note also
that it may take several days to activate voice service for the first time.
• If the TEL1 light never turns on, turn your MT8733 o for at least 8
seconds, then on. Wait up to 20 minutes to see if that fixes the problem.
• If the TEL1 light still isn’t ON, contact Xfinity.
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