Appendix
C
Troubleshooting
Your radio displays the following messages:
Table 26: Displayed Messages
Message Message Description
...-Received Call received but not answered, or rejected.
Attachment Failed Your radio could not perform talkgroup attachment. It keeps on try-
ing. If it does not succeed, try another talkgroup.
Authenticate Failure Your radio could not register on an authenticated system (for exam-
ple, the Authentication Key is incorrect, or authentication is disa-
bled).
Battery level too low. The battery charge level is too low to perform the required operation.
Call Cancelled You have canceled the call.
Call Ended
• Faulty channel. Please try later.
• You have ended the call.
Call Forwarding The radio you are trying to call is not available and the call is being
forwarded to another radio.
Call Modified The call you are participating in has been modified.
Call Preempted Channel being used for priority.
Decryption Failed: An error occurred while decrypting a message or call.
Emergency In Use
Wait For Mic
The Hot Microphone feature is active, but the channel transmit grant
has been given to another Emergency call on the same talkgroup.
Your radio microphone is not active during this time, but it automati-
cally tries to regain talk permit after a predetermined time.
Emgcy Mic Ended The Hot Microphone timer automatically expired, or you pressed the
PTT button to cancel the Hot Microphone feature.
Emergency Mic On The Hot Microphone feature is active, and your radio is automatically
transmitting hands free emergency audio.
Empty Entry The speed number you dialed does not exist, or the number exists but
the group is non-selectable.
Faulty Unit
Error
Self-test failed. An operational fault has been detected with your ra-
dio. Record the error number. Turn your radio off and contact service.
Gateway available Your radio has connected to a gateway.
Table continued…
121 | Troubleshooting
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