SERVICE INFORMATION MTP850 TETRA Handportable Terminal / Basic Service Manual A - 3
EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available by
calling the Motorola Test Equipment Service in Germany at +49 (0) 6128 702179, Telefax
+49 (0) 6128 951046, through the Customer Care Organization of Motorola’s local area
representation, or via the Internet at: http://www.gd-decisionsystems.com/cte/.
Asia Pacific Region
Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly.
If a complete Motorola part number is assigned to the part, it is available from Motorola
Radio Aftermarket and Accessory Division (AAD). If no part number is assigned, the part
is not normally available from Motorola. If a parts list is not included, this generally means
that no user-serviceable parts are available for that kit or assembly.
Note on this digital TETRA Radio: The CPS has no capability to tune the radio. Tuning
the radio can only be performed at the factory or at the appropriate Motorola
Repair Center. Component replacement can affect the radio tuning and must only
be performed by the appropriate Motorola Repair Center.
All orders for parts/information should include the complete Motorola identification
number. All part orders should be directed to your local AAD office. Please refer to your
latest price pages.
Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction
which may be encountered. Initial contact should be by telephone wherever possible.
When contacting Motorola Technical Support, be prepared to provide the product model
number and the unit’s serial number.
Further Assistance From Motorola
You can also contact the Customer Help Desk through the following web address:
http://www.motorola.com/governmentandenterprise.
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