Motorola GmbH, CSS Center, Mobile Devices
Doc. No: TSG_V3
Version: 1.1
Date: 09.06.2005
Title: Troubleshooting-Guide V3 Page: 4 / 11
Repair Support Information
© Copyright 2003-2005 Motorola Inc. All Rights reserved.
Motorola internal use
2.0 Some basic tips
2.1 Software upgrade
- always use the latest Software available for the phone (Software- bugs are
excluded)
2.2 Visual inspection
- check for liquid damage (water indicator)
- check for missing, broken or unsoldered parts
- check for mechanical damage (board twisted, tracks defect etc.)
2.3 Cross check
- before beginning to replace/change parts or soldering anything
try to consider the failure from all sides.
2.4 Solder process
- the soldering process of lead-free products always must be done with the aid
of a bottom-heater and flux for lead-free soldering
- always cover sensitive parts with shields
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