181
The battery drains
faster than
normal.
• Are you in an area of variable coverage? This uses
extra battery power.
• Is your antenna fully rotated and extended? Do you
have a clear unobstructed view of the sky? This helps
use less battery power.
• Is it a new battery? A new battery needs two to three
charge/discharge cycles to attain normal performance.
• Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
• Is it a battery that hasn’t been completely discharged?
Allow the battery to fully discharge (until the phone
turns itself off) and then charge the battery overnight.
• Are you using your phone in extreme temperatures? At
extreme hot or cold temperatures, battery
performance is significantly reduced.
You find your
phone becoming
warm during use.
You may notice this during long calls or during charging.
The heat is produced by the electronic components within
your phone and is quite normal.
Phone is not
responding to
user controls
including the
power key.
Remove the battery from the phone and then reattach it
to cycle power and reset.
Your SIM card is
inserted in the
phone but the
display says:
•
Check Card
or
Insert Card
.
Check that the SIM card has been inserted correctly.
The contacts of the SIM card may be dirty. Turn the
phone off, remove the SIM card and rub the contacts
with a clean cloth. Replace the card in the phone.
•
Blocked
or
!
Blocked
Enter the PIN unblocking key (PUK1) or the PIN2
unblocking key (PUK2) respectively, or contact your
service provider. See “Unblock the PIN Code” on
page 145 and “Unblock the PIN2 Code” on page 147
for additional information.
•
Bad Card See Supplier
.
Please contact your service provider.
You do not have a
Cellular Cassette
and your phone
says
Insert
Cassette
.
Make sure you have the correct mode settings selected.
You are either in Cellular Always mode or in a Preferred
mode.
Problem Solution
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