Mycle Cargo - Troubleshooting Common Issues

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Mycle Maintenance
Troubleshooting
Symptoms Possible Causes Most Common Solutions
The bike does not
work
Insucient battery power
Faulty connections
Battery not fully seated in tray
Improper turn on sequence
Brakes are applied
Blown 40a discharge fuse
Charge the battery
Clean and repair connectors
Install battery correctly
Turn on bike with proper
sequence
Disengage brakes
Replace 40A discharge fuse
Irregular
acceleration and/
or
reduced top speed
Insucient battery power
Loose or damaged twist power
assist
Misaligned or damaged magnet
ring
Charge or replace battery
Replace twist power assist
Align or replace magnet ring
The motor does not
respond
when the bike is
powered on
Loose wiring
Loose or damaged twist power
assist
Loose or damaged motor plug
wire
Damaged motor
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
Reduced range
Low tyre pressure
Low or faulty battery
Riding up steep hills, headwind,
and/or heavy payload
Battery discharged for long period
of time without regular charges,
aged, damaged, or unbalanced
Brakes rubbing
Adjust tyre pressure
Check connections or charge
battery
Assist with pedals or adjust your
cycleroute
Balance the battery;
contact Tech Support if range
decline persists
Adjust the brakes
The battery will not
charge
Charger not well connected
Charger damaged
Battery damaged
Wiring damaged
Blown charge fuse
Adjust the connections
Replace
Replace
Repair or replace
Replace charge fuse
Wheel or motor
makes strange
noises
Loose or damaged wheel spokes
or rim
Loose or damaged motor wiring
Tighten, repair, or replace
Reconnect or replace motor.