7
Water bottle can’t be attached to the
quick lock
Quick lock is in wrong position Pull the quick lock and nozzle towards
yourself. Attach the bottle by turning
one quarter anti-clockwise.
Water bottle can’t be released from the
quick lock
Water bottle is in wrong position Gently pull the water bottle towards
yourself until it reaches its fully forward
tilt position. Release the bottle by
turning one quarter clockwise.
Water bottle overflows during the
carbonation
Bottle is overfilled. Fill the bottle with water up to the fill
line indicating the maximum level.
Water is not well carbonated/bubbly
enough.
CO2 cylinder is running low Replace the used CO2 cylinder with a
new one.
Water is too warm Make sure the water used is as cold
as possible as CO2 dissolves better in
cold water.
CO2 cylinder is not screwed in tight
enough
Screw the CO2 cylinder tightly into
the device.
Carbonating button is pressed too long Do not press the carbonating button
for longer than 1–2 seconds at a time.
CO2 cylinder leaks after installation CO2 cylinder is not screwed in tight
enough
Remove the CO2 cylinder and reattach
it securely. Do it by hand, do not use
tools. Do not overtighten.
Small, white ice particles form around
the nozzle during the carbonation
This is normal, especially when the
water is cold
Pull the bottle towards you to release
the pressure inside the bottle, which
also melts the ice particles into the
water.
Device makes a whistling noise during
the carbonation
This is normal and ends once the
carbonation is completed
ISSUE PROBABLE CAUSE SOLUTION
TROUBLESHOOTING
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