Page 1 of 15 26/03/2010
NaimUniti Troubleshooting Guide.doc
NaimUniti Troubleshooting Guide V3
NaimUniti Troubleshooting Guide V3NaimUniti Troubleshooting Guide V3
NaimUniti Troubleshooting Guide V3
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General Troubleshooting
General TroubleshootingGeneral Troubleshooting
General Troubleshooting................................
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3
1.1
The NaimUniti does not switch on..................................................................................................... 3
1.2
The remote control does not work ................................................................................................... 3
1.3
The remote control interferes with another product/Uniti responds to another product’s
remote control..................................................................................................................................... 3
1.4
One of the inputs does not appear when cycling through inputs. ........................................... 3
1.5
The display keeps switching off......................................................................................................... 3
1.6
The display turns off quickly even if Auto off is set to one hour .................................................. 4
1.7
“I sometimes accidentally change input when pressing up/down when not in a list” ......... 4
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Audio Problems
Audio ProblemsAudio Problems
Audio Problems ................................
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2.1
No subwoofer output .......................................................................................................................... 4
2.2
One input is much louder than another.......................................................................................... 4
2.3
No sound on Headphones or Speakers .......................................................................................... 4
2.4
No input on Front input when using digital or analogue source ................................................ 4
2.5
Start of track cut when using front panel digital input................................................................. 4
2.6
Bass appears to be missing from the main loudspeakers............................................................ 4
2.7
Main volume doesn’t go all the way to 100................................................................................... 4
2.8
Headphone Volume doesn’t go all the way to 100 ..................................................................... 5
2.9
Sound only comes from one speaker.............................................................................................. 5
2.10
Hum is audible from the loudspeakers ............................................................................................ 5
2.11
The message ‘Overload Press list to unmute’ is displayed .......................................................... 5
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Networking
NetworkingNetworking
Networking ................................
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3.1
The NaimUniti cannot connect to a network. The display shows…‘No network’, No
Address’ or ‘Not connected’............................................................................................................ 5
3.2
Cannot connect to network using wireless mode ........................................................................ 5
3.3
Networking Error messages ................................................................................................................ 6
3.3.1
Security mismatch
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3.3.2
No Network
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3.3.3
Can’t login / Login failure
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3.3.4
Limited connection
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3.4
Persistent ‘No Network’ error after an IP address clash................................................................ 6
3.5
Cannot connect to network after changing between wired and wireless............................. 6
3.6
Cannot connect to Wireless network even with the correct security passphrase entered . 6
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UPnP
UPnPUPnP
UPnP ................................
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4.1
No UPnP servers are available........................................................................................................... 6
4.2
The message ‘Can’t play’ is displayed ........................................................................................... 8
4.3
The message ‘Unable to open file' or ‘Unable to open stream’ is displayed.......................... 8
4.4
The UPnP server is available but shows no music .......................................................................... 8
4.5
The message 'Unsupported File Format' is displayed.................................................................... 8
4.6
“Please wait” displayed when streaming from UPnP ................................................................... 8
4.7
Some files on the UPnP server cannot be played ......................................................................... 8
4.8
Cannot jump lists when using UPnP server...................................................................................... 9
4.9
Wired UPnP – troubleshooting ........................................................................................................... 9
4.10
Hi-Res music files drop out.................................................................................................................. 9
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Internet Radio (iRadio)
Internet Radio (iRadio)Internet Radio (iRadio)
Internet Radio (iRadio) ................................
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5.1
iRadio station is not available.......................................................................................................... 10
5.2
Poor quality sound from an iRadio station.................................................................................... 10
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