GT10/GT30
Troubleshooting
156
9.1 What to Do If Something Unusual Occurs (GT10)
Problem Cause Solution Related
Screen is
dim
1)The power voltage may be low.
2)The contrast is set too low.
3)The backlight is off due to the [Back-
light Auto-off] setting in the [Setup] of
the GT10 configuration settings in
GTWIN.
1)Supply 24V DC 0.3 A.
2)Bring up the system menu and adjust
the contrast.
3)Touching any area of the screen lights
that area. If a switch part is set on the
touched area, the area will not light
eveniftouched.To change the setting,
change the content of the backlight
auto-off settings.
P.24
P.99
P.92
Backlight
goes off too
quickly
Thebacklightauto-offtimersetting is too
short.
Change the backlight auto-off timer set-
ting.
P.92
Date / time
display is
incorrect
1)The GT10 internal clock is incorrect.
2)Clock data is lost when power is off
because the secondary battery is not
set to ON.
3)The secondary battery is set to ON
but due to long periods with the power
off or on (over 10 days), the clock data
has been lost.
4)The PLC’s internal calendar timer
used as a reference is incorrect.
1)Bring up the system menu and adjust
the clock.
2)Turnoffthepower, andafter turning on
the No. 1 operation mode setting
switch onthe back ofthe GT10, power
up the unit and adjust the clock.
3)Turn on the power and set the system
menu clock data. In cases when pow-
er is off for approx. 10 days, it takes
around 2 hours for the secondary bat-
tery to fully charge.
4)Adjust by rewriting the value in the
PLC’s internal calendar timer.
P.99
P.147
P.147
All PLC
manuals
Hold PLC
Device data
content isn’t
saved
1)Hold PLC Device data is being lost
when power is turned off because sec-
ondary battery is not set to ON.
2)The secondary battery is set to ON,
but due to long periods of power off or
on (over 10 days), the Hold PLC De-
vice data is being lost.
1)Turnoffpower, and afterturningonthe
No. 1 operation mode setting switch
on the back of the GT10, re-supply
power to the unit.
2)Turn on the power and use the unit. In
cases when power is off for approx.10
days, it takes around 2 hours for the
secondary battery to fully charge.
P.147
P.147
Touch panel
doesn’t work
1)The switch part size setting does not
match the touch panel grid.
2)Valid conditions have been set for the
switch part, but those conditions have
not been met. (Applies only to custom
parts.)
1)When creating screens with GTWIN,
match grid settings to touch panel and
make them valid, then resize.
2)Check that the device status condi-
tions on the PLC side are valid.
GTWIN HELP
GTWIN HELP
No operating
sounds are
heard when
the touch
panel is
pressed.
1)The [Switch Sounds] setting under
[Options] in the switch part attributes
is set to [Disabled].
2)The [Touch Sounds] setting under
[Setup] in the GT10 configuration set-
tings in GTWIN is set to [Disabled].
1)Change the setting to [Enabled].
2)Change the setting to [Enabled].
GTWIN HELP
P.93
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