natus neoBLUE cozy Service Manual (English)

Other manuals for natus neoBLUE cozy

Questions and Answers:

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Tara WatersAug 16, 2025
What to do if indicator LED triggers on natus neoBLUE cozy?
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  murphygloriaAug 16, 2025
  If the indicator LED triggers on your Natus Personal Care Products device, it could be due to several reasons. Here's what you should check: * Make sure the air vents are not blocked. Also, check if the fan is working correctly. To reset the Indicator LED, turn the device off and on again. * Ensure the device is not used in an ambient temperature greater than 30°C, which can cause it to turn off to prevent overheating. To reset the Indicator LED, turn the device off and on again. * The device should be placed on a hard surface during operation. Using it on a mattress or soft surface can trap heat and cause overheating, triggering the indicator LED.
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Allison WilsonAug 19, 2025
Why mattress surface has become excessively hot (above 40°C/104°F) on natus neoBLUE cozy?
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  christopherrossAug 20, 2025
  If the mattress surface of your Natus Personal Care Products device becomes excessively hot (above 40°C/104°F), here are a few possible reasons and solutions: * Check that the air vents are not blocked. If the patient surface is above 40°C (104°F), verify that the fan is functioning correctly. * Ensure the device is used within the specified operating temperature range of 20 – 30°C (68 - 86°F). Adjust the ambient temperature or move the device to a cooler area if needed. * Remove any mattress or cushioning from underneath the device to ensure it's operating on a hard, flat surface.
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amanda27Aug 25, 2025
How to fix excessive noise from Natus Personal Care Products?
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  Dylan WebbAug 25, 2025
  If your Natus Personal Care Products device is making excessive noise: * Open the device and check if any internal wires are touching the fan. If so, carefully reroute the wires away from the fan. * Make sure the device cover fits properly. Open the device while it's running to see if the noise decreases. Then, reassemble the device.
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Erica ChapmanAug 27, 2025
What to do if light intensity reads below 30 µW/cm2/nm on natus neoBLUE cozy?
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  Michael SimsAug 27, 2025
  If the light intensity on your Natus Personal Care Products device reads below 30 µW/cm2/nm: * Clean the surface of the device. * Replace the disposable cover if it's soiled, and clean or replace the mattress if necessary. * Adjust the light intensity.
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Michael JohnsonAug 31, 2025
Why natus neoBLUE cozy device does not operate at higher temperatures even though within 30?C?
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  Kerry SmithAug 31, 2025
  If your Natus Personal Care Products device does not operate at higher temperatures even when within 30°C, it could be due to the device reaching its maximum adjustment limit or nearing the end of its LED PCB life. As the device ages, the operating temperature decreases due to increased heat from the LED PCB. Place the device in a cooler location.
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Karen PerkinsSep 4, 2025
What to do if light intensity will not adjust to 35 µW/cm2/nm on Natus Personal Care Products?
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  George KaiserSep 4, 2025
  If the light intensity on your Natus Personal Care Products device will not adjust to 35 µW/cm2/nm, it might be because: * A Natus-approved mattress or disposable cover is not being used. These are designed to maximize light intensity, and alternatives can reduce the device's effectiveness. * The device requires cleaning. * The LED PCB is near the end of its life (over 3,000 hours of use). LEDs dim over time, so the LED PCB may need replacing.
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Nicole HicksSep 8, 2025
What to do if one or more LED strings go out on natus neoBLUE cozy Personal Care Products?
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  jadeshortSep 8, 2025
  If one or more LED strings go out on your Natus Personal Care Products device and you cannot attain appropriate intensity: * Increase the intensity if necessary. If the device still produces enough light there is no need to replace the panel. * If the device does not produce enough light, replace the LED light panel.

natus neoBLUE cozy Specifications

General

Product Type	Phototherapy Device
Light Type	Blue LED
Use	Treatment of neonatal jaundice
Wavelength	450-470 nm
Light Source	LED
Irradiance	30 µW/cm²/nm
Power Source	AC Power
Safety Features	Over-temperature protection