Cash Acceptor
Clearing Jams in the Cash Acceptor
11-18 NCR Personas M Series 5887 Operator Manual
6 If the cash has entered the cassette, try to remove it from the
entry slot without tearing. If this is not possible, the cassette may
need to be removed and opened. For details, refer to the section
earlier on removing cash from the cassette(s) and capture bin.
7 The jammed cash may be stuck at the end of the cash acceptor
main transport unit on the ceiling of the garage unit. First,
remove the cassette nearest the terminal by lifting out.
8 Reach in approximately 50 cm (20 in.) to the ceiling of the garage
unit and remove any jammed cash from the small transport exit
slot. Be sure to remove all crumpled or torn pieces of paper that
may have fallen down.
Caution: Take special care when replacing the cassettes. If they are not
replaced correctly, or if the front or rear cassettes are in the wrong
positions, the cassettes can become damaged.
9 To replace a cassette, carefully lower it onto the correct section
of the cassette tray (front or rear). ensure the bottom edges of
the cassette are held securely within the restriction guide.
Restriction Guide
Cassette Tray
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